Playground · 2 months ago
GTM Enablement Manager (Senior)
Playground is a company dedicated to making child care accessible to all through innovative software solutions. The GTM Enablement Manager will design and implement enablement programs that enhance the performance of Sales and Customer Success teams, focusing on onboarding and continuous upskilling.
Child CareEducationFinancial Services
Responsibilities
Build and deliver onboarding programs for Sales and Customer Success new hires that combines live facilitation, e-learning, and real-world application
Create scalable playbooks, quizzes, talk tracks, and certification programs that evolve with our product and go-to-market strategy
Apply adult learning principles and instructional design best practices to develop engaging, effective learning experiences
Facilitate workshops and training sessions for team members across multiple experience levels
Collaborate with Sales and CS leaders to identify skill gaps, process bottlenecks, and enablement opportunities
Translate frontline insights into actionable content, tools, and programs that drive results
Ensure teams are equipped with the latest product knowledge, customer insights, and competitive positioning
Define and track KPIs such as time-to-ramp, program adoption, and productivity to measure enablement effectiveness
Leverage data and feedback to continuously improve content, delivery, and strategy
Partner with internal stakeholders to maintain a centralized enablement hub and single source of truth for GTM teams
Qualification
Required
5+ years of experience in Sales Enablement, Customer Success Enablement, or Learning & Development within high-growth B2B SaaS environments
Experience owning and running enablement programs — not just participating in large, pre-built enablement systems
Proven track record in building and delivering Sales Academy programs and upskilling initiatives that improve ramp, productivity, and retention
Strong facilitation, instructional design, and storytelling skills grounded in adult learning principles
Demonstrated success designing and delivering programs that improve ramp time, productivity, and retention
Excellent communication and presentation abilities across all levels of the organization
Familiarity with enablement and learning tools (e.g., Salesforce, Gong, Highspot, Seismic, or similar platforms)
A builder mindset: comfortable with ambiguity, proactive in creating clarity, and passionate about scaling programs from the ground up
Empathy for both Sales and Customer Success teams, with a deep understanding of the customer journey
Preferred
Experience supporting channel sales or partner enablement
Benefits
Competitive salary + equity
3 weeks of PTO
Health, vision, and dental benefits
$1200/year education stipend
401(k)
Free lunch daily
New MacBook and any equipment you need
Collaborative and supportive work culture with a high level of autonomy and room for growth
Help accelerate our mission to make excellent child care accessible to all!
Company
Playground
Playground is the one-stop shop for all of the operational and financial needs of early childhood education centers.
Funding
Current Stage
Early StageTotal Funding
$3.35M2021-02-11Seed· $3M
2020-09-07Pre Seed· $0.35M
Recent News
tryplayground.com
2024-12-05
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