NEOGOV · 3 months ago
Peer Recovery/Engagement Specialist - PM
115 N County Farm Road Wheaton, IL
Full-time
Onsite
Entry, Mid Level
$34K/yr - $39K/yr
2+ years expNEOGOV is seeking a Peer Support/Engagement Specialist to join their team at the DuPage County Health Department's new Crisis Recovery Center. This role involves providing support to individuals experiencing mental health crises and assisting in de-escalation and engagement efforts.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Responds in the community and on-site to individuals experiencing a mental health crisis as a member of a two-person response team. Referral sources may include individuals or their family members, law enforcement, hospitals, schools, for all ages in our community
Assists in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention
Establish rapport, share experiences, and strengthen engagement with the individual experiencing the crisis throughout all Crisis Programs
Willingness to self-disclose personal lived experience in mental health or substance use recovery (or both) for the benefit of supporting the individuals’ receiving services
Role model positive recovery behaviors with clients in Crisis Programs
Provides skill building and case management to clients with high need
Maintains required training, licensure and/or certification
Maintains confidentiality of privileged information and adheres to client privacy laws
Demonstrates sensitivity and understanding of other ethnic groups and cultures
Adheres to department guidelines for attendance and punctuality
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients’ progress
Participates in emergency response activities as assigned
Qualification
Required
Two years of experience in the behavioral health field, including active participation in the recovery process; or an equivalent combination of training and experience
Valid driver's license
Own personal vehicle that is reliable to drive while working in this role
Individual with lived recovery experience
Obtain the Certified Recovery Support Specialist (CRSS) credential within one year of hire
Availability to attend on-site HR New Hire orientation and on-the-job training during the day shift, generally from 8:30 am to 4:30 pm, Monday through Friday
Benefits
12 paid holidays
12 Weeks of Parental Paid Leave
12 Day of paid vacation
5 paid personal days and accrued paid sick leave
Health insurance
Pension-eligible position for a secure retirement
Eligibility for Federal Student Loan Forgiveness Program
Medical Insurance
Vision Discounts & Insurance
Prescription Plans
Dental Insurance
Flexible Spending Accounts
Life Insurance
Disability Insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase