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Zayo Group · 2 months ago

Circuit Designer Specialist

United States

Full-time

Remote

Senior Level

$61K/yr - $94K/yr

5+ years exp

Zayo Group is a leading provider of mission-critical bandwidth, serving various large enterprises and industries. They are seeking a Circuit Designer Specialist to design end-to-end circuits for customer service delivery, monitor network capacity, and ensure network optimization. This role is crucial for driving network transformation and operational excellence within the company.

Telecommunications

H1B Sponsor Likely

Responsibilities

Analyze service orders to determine appropriate circuit design

Design and prepare detailed circuit layout records for end to end circuit delivery and interfaces with other internal departments to ensure coordination of all elements required for provisioning of service

Work with 3rd party vendors to order cross connects, CFAs and risers

Maintain facility inventory systems to ensure accurate and complete facility assignments

Follow guidelines and process to coordinate with ISP engineering to provide more capacity for CFA/Risers/Laterals

Provides support to field operations and Vendors to resolve complex circuit provisioning problems; reviews and verifies complex technical data in an effort to resolve service or order issues

Escalate with Vendors when expectations are required to expedite requests

Provide a variety of assistance and expertise to internal departments

Add billing items for successful processing thru SF to complete out the Service Order

Provide technical support and interpretation as requested

Correct and update orders as necessary. Track assigned orders to ensure they are being coordinated in a timely manner

First level of escalation for ISP requests, expedites, and complex design issues

Assist with training and onboarding of new team members

Qualification

Telecommunications circuit designMetasolv/M6 applicationSalesforceTelecommunications standardsDatabase applicationsAnalytical problem solvingAttention to detailSelf-initiated learningGoal-oriented

Required

Minimum of five (5) years in a telecommunications circuit design role that encompassed all aspects of circuit design from order acceptance to published CLR for all types of circuits

Hands-on knowledge of telecommunications equipment configuration

Proficient/expert in Metasolv/M6 application

Experience with Salesforce and Metasolv database applications

In depth knowledge of telecommunications standards and protocols

Competency in navigating various database applications and MS software applications such as Excel, Visio and Word

Ability to manage a high-volume workload efficiently and effectively, while maintaining a precise attention to detail in an interrupted work environment

Self-initiated to gain the knowledge necessary to perform job duties at a high level in a technically changing environment

Solution oriented analytical problem solving skills

Willingness to drive towards a goal and do what it takes to get a job done, which may include off hours and weekend work

Benefits

Excellent Health, Dental & Vision Insurance

Retirement 401(k) Savings Plan

Generous paid time off policy including paid parental leave

Company

Zayo Group

Glassdoor2.5

For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next.

Founded in 2007

Denver, Colorado, US

1001-5000 employees

https://www.zayo.com

H1B Sponsorship

Zayo Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (12)

2024 (3)

2023 (7)

2022 (4)

2021 (6)

2020 (2)