Sr. Staff Site Reliability Engineer jobs in United States
cer-icon
Apply on Employer Site
company-logo

Coupang · 2 months ago

Sr. Staff Site Reliability Engineer

positionSeattle, WA
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$176K/yr - $221K/yr
date8+ years exp

Coupang is a leading ecommerce company, and they are seeking a Sr. Staff Site Reliability Engineer to ensure the reliability and performance of their customer-facing services. The role involves building automation for incident management, monitoring systems, and collaborating closely with product development teams to enhance system scalability and operability.

ApparelConsumer ElectronicsConsumer GoodsCustomer ServiceE-CommerceRetailShopping
check
H1B Sponsor Likelynote

Responsibilities

Serve as a primary point responsible for the platform reliability, health, and performance of all Coupang customer-facing services
Gain deep knowledge of Coupang application workflow and dependencies
Define and track key performance indicators (KPIs) and service-level objectives (SLOs) related to system availability, performance, and reliability
Build world class incident management process and automation, including fast incident remediation, incident operational reviews and retrospectives
Develop and implement best practices for creating, Scaling and maintaining effective monitoring, alerting, and telemetry systems
Build automation to execute regular Disaster Recovery testing, Chaos testing and load testing to stay ahead of expected growth of Coupang services
Work closely with product development teams to ensure the products are designed with scale and operability in mind
Build right guardrails and automation for deploying production changes holding the reliability bar
Participate in a 24x7 rotation for production issue escalations, functions well in a fast-paced environment
Communicate effectively with people at all levels of the organization

Qualification

Large scale distributed systemsCloud infrastructureSLO/SLA managementProgramming skillsUNIX/Linux systemsDevOps practicesContainerization technologiesMonitoring toolsAI/ML experienceCommunication skillsProblem-solving skills

Required

Bachelor's degree in computer science, Engineering, or a related technical field
8+ years of industry experience building and operating large scale distributed systems

Preferred

Prior experience working with AI/ML, large scale web-based Java architectures and JVM configuration
Professional certifications in cloud platforms, monitoring tools, or related technologies
Previous experience working on a large-scale GPU/Cloud Infrastructure platforms
SLO/SLA management and implementation experience
Deep UNIX/Linux systems knowledge and administration background
Demonstrated programming skills in one or more of: Python, Java, Golang, Ruby
Strong problem-solving and analytical skills spanning systems, network (TCP/IP) and code, with a focus on data-driven decision-making
Experience with cloud-based GPU infrastructure, including AWS, Azure, or Google Cloud Platform
Strong understanding of DevOps and SRE practices, including continuous integration, continuous delivery, and infrastructure as code (IaC)
Experience with containerization and orchestration technologies, such as Docker and Kubernetes
Excellent communication and collaboration skills, with the ability to work with teams across distinct functions and technical domains
Knowledge of open telemetry observability ecosystem including metrics, logging, tracing and tools, such as Prometheus, Grafana, Elastic Stack, Datadog, or New Relic

Benefits

Medical/Dental/Vision/Life, AD&D insurance
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Long-term/Short-term Disability
Employee Assistance Program (EAP) program
401K Plan with Company Match
18-21 days of the Paid Time Off (PTO) a year based on the tenure
12 Public Holidays
Paid Parental leave
Pre-tax commuter benefits
MTV - [Free] Electric Car Charging Station

Company

Coupang

twittertwittertwitter
Glassdoor3.5
company-logo
Coupang is an e-commerce platform that offers a wide variety of products, including apparel, electronics, and home goods.
dateFounded in 2010
location
Seoul, Seoul-t'ukpyolsi, KOR
people-size10001+ employees
web-link
https://m.coupang.com

H1B Sponsorship

Coupang has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Public Company
Total Funding
$3.42B
Key Investors
SoftBank Vision FundSoftBankBlackRock Private Equity Partners
2021-03-11IPO
2021-01-01Post Ipo Equity
2018-11-20Private Equity· $2B

Leadership Team

G
Gaurav Anand
Chief Financial Officer
linkedin
leader-logo
Harold Rogers
General Counsel and Chief Administrative Officer
linkedin

Recent News

Tech in Asia
Coupang interim CEO leaves South Korea during data leak probe
2026-01-18
PR.com
Global Affairs Lab Releases Analysis of South Korea’s Personal Data Protection Measures
2026-01-18
Morningstar.com
Coupang, Inc. Securities Fraud Class Action Result of Data Breach and 20% Stock Decline - Investors may Contact Lewis Kahn, Esq, at Kahn Swick & Foti, LLC
2026-01-17
Company data provided by crunchbase