Director, Workplace Operations & Experience, AMER - West jobs in United States
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Palo Alto Networks · 3 hours ago

Director, Workplace Operations & Experience, AMER - West

Palo Alto Networks is a leading cybersecurity company dedicated to protecting the digital way of life. They are seeking a Director of Americas Workplace Operations & Experience for the Western US, responsible for managing workplace operations and enhancing employee experiences across multiple sites. This role involves leadership, strategic planning, and collaboration with various internal teams to ensure a seamless operational environment.

Cloud SecurityCyber SecurityNetwork SecuritySecurity
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provide leadership, guidance, and coaching to a diverse team of workplace and facility managers, ensuring the successful execution of workplace operations and experience needs, including the IFM programs across multiple America - West sites
Be a thought leader, and develop and implement new and improved standards or processes to drive a culture of innovation & continuous improvement to elevate the workplace experience for locations under management, and replicate at other sites where applicable
Own the delivery of hard and soft services in the Americas West Region, including facilities services for office and lab infrastructure, Event Management, Amenities, Property Management and Support Services such as mail and shipping & receiving
Be an employee experience advocate and a builder of employee-centric programs to drive employee success and engagement across America's West Region
Be a partner to the business and other internal teams such as Design & Delivery, IT, Security, EHS, Finance, etc. to help drive collaboration, strategy, problem solving and communications
Manage an existing team made up of both employees and service partners, and ensure this team is, and remains, optimally sized and prepared to meet the company’s needs as measured through SLAs and defined KPIs
Manage contracts and procurement for services, materials, and minor projects
Respond to escalations and lead resolution of issues with a customer-first mindset
Lead the management of minor construction, tenant improvements, and lab reconfigurations in coordination with design & delivery teams
Provide input during planning and execution of space optimization initiatives and site strategy efforts
Engage proactively in Corporate Social Responsibility; drive our Places Sustainability Strategy and sustainable building standards
Maintain financial responsibility for the development and management of the operations budget for all sites
Establish and maintain a strong working relationship with Landlord/Property Management teams

Qualification

Facilities ManagementWorkplace OperationsProject ManagementFinancial AnalysisStakeholder ManagementTechnology SkillsTeam LeadershipCommunication SkillsPresentation Skills

Required

Bachelor's degree or equivalent experience in Facilities Management, Engineering, or a related field
12+ years of workplace and facilities operations experience in a corporate environment, preferably in the tech sector
Proven track record managing large, complex, and high needs campuses with both office and lab environments
Excellent communication & presentation abilities, stakeholder management, and team leadership skills
Expert knowledge of financial concepts, financial analysis, budget formulation, and business case development
Exceptional project management skills with energy and enthusiasm to deliver aggressive targets, timelines, and client satisfaction needs
Well honed technology skills including Google Docs, Sheets, Slides, Asana, and other platforms to develop compelling & persuasive presentations and manipulate & synthesize data
Travel to other locations under management and/or where needed

Benefits

Restricted stock units
Bonus

Company

Palo Alto Networks

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Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.

H1B Sponsorship

Palo Alto Networks has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (579)
2024 (482)
2023 (341)
2022 (452)
2021 (493)
2020 (235)

Funding

Current Stage
Public Company
Total Funding
$65M
Key Investors
Icon VenturesLehman HoldingsGlobespan Capital Partners
2012-07-20IPO
2008-11-03Series C· $10M
2008-08-18Series C· $27M

Leadership Team

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Helmut Reisinger
CEO EMEA
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Nikesh Arora
Chairman CEO
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Recent News

Company data provided by crunchbase