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Bank of Hawaii · 6 hours ago

Program Manager Business Continuity

Honolulu, HI

Full-time

Onsite

Senior Level

7+ years exp

Bank of Hawaii is seeking a Corporate Business Continuity Coordinator to oversee the readiness of the corporate emergency operations center. The role involves managing operations during crisis situations, coordinating business continuity plans, and ensuring compliance with regulatory requirements.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

Manages the maintenance of the corporate emergency operations center facility, work assignments for support staff, status of equipment, supplies and master plan library to ensure the emergency operations center and staff are prepared for immediate activation in accordance with the Corporate Crisis Management Plan. Uses vendor provided software to support emergency response procedure, business recovery plan maintenance and program management reporting, as well as a vendor provided automated system to disseminate emergency notifications during crisis situations

Consults with senior business managers, building wardens, floor wardens and recovery team leaders on the development and maintenance of the corporation's business continuity, Emergency Response Procedures and Business Recovery Plans. Evaluates and ensures business continuity plans are in compliance with regulatory requirements

Develops and conducts business continuity training programs, exercises and tests designed to evaluate effectiveness of continuity plans (both emergency response procedures and business recovery plans)

Manages department operations during Manager’s absence. Advises Manager on status of the development, implementation, and maintenance of the comprehensive corporate business continuity program

Researches, evaluates, and recommends contingency planning strategies

Provides direction to Floor Wardens, Recovery Team Leaders and Managers to correct deficiencies in emergency response procedures and business recovery plans identified by exercises and/or audit agencies

Consults with government agencies, vendors and others to develop business continuity plans and promote cooperation among various organizations

Performs all other miscellaneous responsibilities and duties as assigned

Qualification

Business continuity planningEmergency managementRisk managementContingency planningMicrosoft applicationsProject managementAnalytical skillsLeadership skillsCommunication skillsProblem solving

Required

Bachelor's degree from an accredited institution or equivalent work experience

Requires formal training in contingency planning and/or emergency management

Minimum 7 years of experience in business continuity planning, emergency management or risk management areas for a bank or other financial institution, or equivalent work experience

Requires prior work with business continuity plans

Prior project management (all facets) experience

Program test and exercise experience

Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software

Knowledge of or ability to use Bank software and systems

Excellent verbal and written communications skills, including presentation skills

Able to speak comfortably to large groups

Must be able to explain complex ideas in simple terms to all levels of employee and management

Demonstrated leadership, and decision making skills

Ability to successfully lead teams and drive results

Able to successfully manage multiple projects in addition to other day to day functions

Must be flexible and able to prioritize and re-prioritize team work load as needed

Requires business acumen, critical thinking, strong analytical, quantitative and problem solving skills to identify business and process improvement opportunities and risks, implement change and evaluate results

Must be able to work flexible hours including holidays, weekends and evenings as needed or assigned

Able to provide own transportation or to operate a vehicle with a valid driver's license and able commute as required

Travels by air as necessary

Must be able to climb flights of stairs during emergency response activities

Must be able to carry/lift/transport up to 50 lbs

Able to carry mobile phone/device at all times and respond 24/7

Must be able to function in highly stressful environments