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Diasorin · 8 hours ago

Engineer, Field Service I

Stillwater, MN

Full-time

Onsite

Entry Level

2+ years exp

Diasorin is a global leader in diagnostic solutions, dedicated to improving healthcare worldwide through innovative diagnostic assays and instruments. The Engineer, Field Service I role involves providing service and support for instrument maintenance, troubleshooting, and repair, ensuring compliance with safety and regulatory standards.

BiotechnologyHealth Diagnostics

H1B Sponsor Likely

Responsibilities

Provide service and support to internal and external customers with regard to instrument maintenance, troubleshooting and repair with minimal assistance

Receive information from Manager, Technical Service and Logistics Teams concerning customer instrumentation

Maintain customer, applications, and sales communications

Assist with instrument installations

Resolve instrument problems by troubleshooting the specific problem (hardware or software) and repairing

Perform instrument preventative maintenance

Perform instrument retrofit installation

Read and understand the GOP procedures required for GMP compliance

Perform other assignments as required for effective support of field systems and activities at customer sites(s)

Complete field service report’s according to process

Maintain good work habits

Follow DiaSorin's established compliance procedures designed to ensure that all regulatory requirements are met; activities may include audits, documentation, and the understanding of the requirements of agencies such as OSHA, EPA, NRC, and FDA

Understand and apply the appropriate procedures pertaining to:

Timecards completed daily

Service reports completed daily

Service software synch twice daily

Expense reports completed weekly

Timely and accurate return of used spare parts

On-time completion of all Smart training and technical requirements

Prompt response to all forms of communication from headquarters, customers, and co-workers

Management and maintenance of assigned company assets (i.e. parts inventory, tools, communication, computing devices, vehicles)

Perform work in a safe manner consistent with DiaSorin’s health, safety and environmental policies and assume responsibility for personal safety and that of co-workers to result in a safe work environment for all employees and the protection of the environment and the community at large

Follow DiaSorin’s established procedures for the safe handling and disposal of hazardous, radioactive, laser sources and infectious material

Participate in DiaSorin’s safety training programs and demonstrated competency in the use of Material Safety Data Sheets, Chemical Labeling, Corporate Emergency Response Procedures, and DiaSorin’s Health, Safety, and Environmental Policies

Be aware of and understand hazards specific to work area and follow appropriate safety precautions necessary to control them

Participate in training processes that are designed to develop a highly skilled workforce capable of delivering results consistent with corporate goals and objectives

Participate in formal and informal training required to increase skills to meet work expectations

Complete all prerequisite activity on time

Successfully pass annual corporate assessments

Respond positively to work instructions by applying acquired subject matter promptly

Other duties and responsibilities as assigned

Qualification

Biomedical Equipment TechnicianPreventative MaintenanceTroubleshootingManufacturing PracticesElectronics KnowledgeImmunology KnowledgeVerbal SkillsMS WordExcelGoogle Suite FamiliarityInterpersonal SkillsWritten SkillsDetail Oriented

Required

AA Degree in Laboratory Technician, Electronics, Engineering Technician or equivalent

Minimum 2 Years as a Biomedical Equipment, Electronics or Field Service Technician, or equivalent combination of education, training, and experience

Valid driver's license in good standing

Ability to do preventative maintenance and troubleshooting with reference to manufacturer's manual and with minimal support

Ability to learn and apply good manufacturing practices (cGMPs) and good laboratory practices and techniques

Basic knowledge and understanding of electronics and medical terminology

Some knowledge and understanding of basic immunology and immunoassay technology

Ability to explain correct operation of equipment

Self-Starter that requires minimal supervision on specific field tasks

Excellent verbal, interpersonal and written skills

Ability to handle multiple activities in a professional manner

Quality and detail oriented

Skill in using MS Word and Excel; familiarity with Google Suite

Benefits

Receive a competitive wages and benefits package as you grow your career at Diasorin.

Company

Diasorin

Glassdoor3.1

DiaSorin is an Italian multinational Group and a global leader in the market for in vitro diagnostics

Founded in 1968

Saluggia, Piemonte, ITA

1001-5000 employees

https://www.diasorin.com/

H1B Sponsorship

Diasorin has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)