Chief Architect jobs in United States
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SugarCRM · 2 months ago

Chief Architect

SugarCRM is a company focused on transforming customer relationship management through innovative software solutions. They are seeking a Chief Architect to lead their architectural strategy during a significant platform modernization, transitioning to a cloud-native, microservices-based architecture. The ideal candidate will translate business strategies into actionable technology strategies while managing the complexities of legacy and modern systems.

Cloud ComputingCommunitiesConsultingCRMEnterprise SoftwareLead ManagementProduct ManagementSoftwareTraining
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Work & Life Balance
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H1B Sponsor Likelynote

Responsibilities

Lead architectural governance including approval authority for major design decisions
Partner with executives and functional leaders to understand business goals and translate them into a coherent, prioritized, and executable technology roadmap
Establish and evolve a clear architectural blueprint that aligns with business priorities, product direction, and operational realities, including defining the migration path from legacy monolithic architecture to cloud-native microservices
Provide architectural guidance and financial rationale for key technology bets, ensuring scalability and long-term return on investment
Build, mentor, and empower a team of domain architects across application, data, integration, and infrastructure disciplines, growing from 1 to approximately 5 architects within the first year
Implement frameworks for decision-making, technical standards, and measurable architectural health indicators
Establish and lead architectural standards, principles, and review processes that balance agility with long-term maintainability and scalability
Partner closely with engineering and cloud leadership to ensure architecture decisions accelerate product development and drive operational excellence
Guide modernization efforts including cloud-native design, microservices evolution, event-driven architectures, and API strategy, with specific focus on managing parallel operations of legacy and modern systems during the transition
Ensure consistency across systems, from customer-facing applications to internal services, data pipelines, and analytics platforms
Work with Product Management, Security, Product Support, and Cloud Operations to ensure platform evolution aligns with business needs, compliance, and customer expectations
Translate complex technical strategies into clear narratives for executives, engineers, partners, and customers
Contribute architectural guidance to major initiatives such as platform convergence, and AI-driven product capabilities
Define key metrics for architecture effectiveness and ensure continuous improvement through feedback loops and technology assessments

Qualification

Cloud-native architectureMicroservices designAWS ecosystemSoftware architectureSaaS product experienceArchitectural governanceParallel operations strategyTeam leadershipCommunication skillsStrategic thinkingCollaboration skills

Required

Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent experience
12+ years in software architecture or engineering leadership
5+ years managing teams of architects or senior engineers, with at least one major platform modernization (monolith to microservices) successfully completed
Proven experience shaping architecture for large-scale SaaS or enterprise software products
Proven track record leading large-scale platform modernizations (e.g., monolith to microservices, legacy to cloud-native)
Experience with enterprise PHP applications or similar legacy platforms requiring modernization
Demonstrated ability to architect parallel operations strategies during major migrations
Success balancing innovation with legacy system maintenance
Deep understanding of distributed systems, cloud-native design, data modeling, and integration architectures
Strong grasp of AWS ecosystem (primary platform) including EKS, Lambda, RDS, DynamoDB, EventBridge, and core infrastructure services and modern infrastructure practices (e.g., Kubernetes, CI/CD, infrastructure as code)
Experience guiding system evolution toward modular, scalable, API-first, and service-oriented design patterns
Demonstrated ability to communicate and collaborate across technical and non-technical stakeholders
Track record of delivering architectural transformations that improved scalability, reliability, and developer velocity
Experience building or governing architecture frameworks and design review processes
Experience leading distributed and offshore engineering teams
Success establishing architectural standards across multiple development locations
A balanced mindset that allows you to think strategically but act pragmatically

Benefits

Excellent healthcare package for you and your family
Savings and Investment – 401(k) match
Unlimited Paid Time Off
Paid Parental Leave
Online Legal Services (Rocket Lawyer)
Financial Planning Services (Origin)
Discounted Pet Insurance (Embrace Pet Insurance)
Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
Health and Wellness Reimbursement Program
Travel Discounts
Educational Resources - Career & Personal Development Program
Employee Referral Bonus Program
We are a merit-based company - many opportunities to learn, excel and grow your career!

Company

SugarCRM

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SugarCRM is a platform do the work—no blind spots, no busy work, and no roadblocks.

H1B Sponsorship

SugarCRM has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (6)
2021 (12)
2020 (6)

Funding

Current Stage
Late Stage
Total Funding
$123.09M
Key Investors
Accel-KKRGoldman SachsNew Enterprise Associates
2018-08-15Private Equity
2015-09-30Secondary Market
2015-01-29Convertible Note· $3.57M

Leadership Team

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David T. Roberts
Chief Executive Officer
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John Donaldson
Chief Financial Officer
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Company data provided by crunchbase