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CCC Intelligent Solutions · 1 week ago

Client Solutions Advisor

Toms River, NJ

Full-time

Hybrid

Entry Level

$63K/yr - $80K/yr

1+ years exp

CCC Intelligent Solutions is a leading cloud platform for the insurance economy, creating intelligent experiences for various stakeholders in the industry. They are seeking a motivated Client Solutions Advisor to drive customer success and product adoption within repair facilities and dealerships by providing support, training, and identifying growth opportunities.

Artificial Intelligence (AI)Cloud Data ServicesInformation TechnologyInsuranceInsurTechSaaSSoftwareTechnical Support

Responsibilities

Proactive client engagement: Provide regular onsite and remote support to assigned body shops and dealers

Training and onboarding: Deliver product education and drive adoption of new tools and updates

Territory growth: Identify new opportunities and support add-on product sales to boost revenue

Field expertise: Guide customers through best practices for using CCC’s electronic parts procurement solution

Data driven coaching: Use performance reporting to support customer success stories and improvements

Collaboration: Work cross functionally with sales and implementation teams to maximize value in your territory

Qualification

Collision repair knowledgeB2B account managementTerritory managementCRM toolsMS OfficePresentation skillsProblem-solving skillsCommunication skillsTeam orientedAdaptability