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Meritage Homes · 2 hours ago

Outside Sales Counselor

Biloxi, MS

Full-time

Onsite

Mid Level

3+ years exp

Meritage Homes is committed to building energy-efficient and affordable homes across the US. The Outside Sales Counselor will generate new home sales by leveraging relationships with Realtors and homebuyers while providing exceptional customer service throughout the building process.

Real EstateReal Estate BrokerageReal Estate Investment

Growth Opportunities

Responsibilities

Accomplish sales and customer service goals, and other objectives as determined by your Sales Leader

Maintain existing and cultivate new Realtor relationships through various methods that create long term partnerships and reoccurring business

Connect unrepresented homebuyers to Realtors and foster the partnership through the homebuying process

Actively manage and partner with others to ensure the overall look of the communities,, homes, and surrounding area are pristine, so our guests enjoy a quality experience as they tour our communities and homes

Create, practice, refine, and continually improve your personal sales presentation to be as effective as possible to convert leads

Use insight and consultative selling techniques to teach customers about the home buying industry and offer unique perspectives to help influence a sale

Proactively utilize CRM system to effectively and efficiently manage the discovery and follow-up strategies of all potential customers

Engage visitors and offer to demonstrate our models, home sites, and/or showcase homes depending on the needs of the guest. Showings can also be scheduled through available technology to make it convenient for the customer

Provide all pertinent community, home site, floor plan, and pricing information

Ask for the Sale

Drive traffic, travel to, and sell from multiple Meritage communities that meet the buyer's needs

Present the Meritage Homes Purchase Agreement to buyers in a professional and complete manner, including explaining payment information, taxes, insurance, CC&R (deed restrictions), HOA rules and restrictions, and other amenity information as necessary for the community

Actively solicit both new and referral business using Salesforce.com to ensure the most effective and efficient prospecting skills are employed to help drive your sales efforts

Ensure accurate and timely completion of all buyer paperwork and internal reporting information

Assist buyers with scheduling appointments with design studio, operations managers, mortgage, and title companies as necessary

Communicate and assist lender with customer loans, keep current on the status of each loan, and the requirements to expedite the processing and closing of all sales

Product Knowledge:

Concept of Community

Know size, number of homes, future plans and restrictions

Know the area around the community - Interstates, Shopping, Schools, Churches, etc

Extensive Product Knowledge

Plans, features, pricing, options, warranties, and construction knowledge

How we differ from the competition

Maintain an updated Competition Analysis Notebook and know what the competition is offering each month as sales incentives, new product, lot releases, etc

Maintain knowledge of local markets, Real Estate laws/rules, public opinion, local and national trends, any government proposed regulations, and economic trends related to the home-buying industry

Shop the competition in submarkets to determine community traffic, sales, new product, visual presentation, promotions and etc

Update the Buyer throughout the construction process. Be sure to act as point of contact for buyers throughout all phases of construction and closing; assist buyers with resolution of any questions or problems encountered during

Ensure customer satisfaction from initial visit to closing

Complete all on-boarding and other assigned training

Strive to maintain, improve and promote the company’s image with prospects, customers, homeowners, brokers within the community

Establish and maintain relationships with realtors and mortgage brokers

Attend weekly sales meetings or other meetings directed by management

Special projects and other duties as assigned

Must be able to work nights, weekends, and most holidays

Qualification

Outside Sales ExperienceNew Home SalesReal Estate LicenseSalesforce.comMicrosoft OfficeCustomer Service SkillsJudgmentInterpersonal SkillsPresentation SkillsTeam PlayerIntegrity

Required

Minimum High School Diploma or educational equivalent required, some college coursework or Bachelor's Degree, strongly preferred

3+ years of previous experience in outside sales

Strongly prefer a minimum of one year of experience in new home sales, with a proven track record of success

Some states may require a valid Real Estate License. A plus in other states

Good computer skills; proficiency with Microsoft Office applications, including Outlook, Word, Excel

Strong Oral/Written communication skills; excellent Customer Service Skills

Excellent Interpersonal skills; ability to effectively communicate and work with all personality types

Ability to present oneself with the utmost in professionalism

Ability to and handle the stress, and have the patience to work directly with prospective and new homebuyers and Realtors

Customer-driven presentation skills, and the ability to communicate with confidence

Strong Sales skills; ability to influence others; close large price point sales, and overcome objections

Team Player; with a demonstrated ability to work within cross-functional teams

Sound judgment with a high level of integrity

Self directed; takes initiative, proactively addresses problems and seeks resolution; can work with minimal oversight

Ability to give, receive, analyze information, and interpret buyer concerns/questions in order to determine the root issue to achieve a successful conclusion

Highly organized, detail-oriented, and flexible; with the ability to prioritize multiple projects and meet deadlines, often with frequent interruptions and changing circumstances, in a high-volume fast-paced work environment