Foxen · 3 days ago
Relationship Manager
Columbus, OH
Contract
Onsite
Senior Level
5+ years expFoxen is an innovative company providing insurance compliance solutions and financial services for multifamily real estate. As a Relationship Manager, you will drive customer growth and retention by building strategic partnerships, understanding customer goals, and ensuring they receive maximum value from Foxen’s solutions.
Financial ServicesInsuranceSoftware
Responsibilities
Serve as the primary point of contact for assigned customers, maintaining regular communication, and fostering strong, trust-based relationships
Deeply understand the full range of Foxen’s offerings and effectively communicate the value of additional products or services
Leverage consultative sales techniques to position relevant solutions that meet client needs
Identify and execute opportunities for account growth through new product adoption, contract expansion, or deeper integration of existing services
Develop account plans and retention strategies to minimize churn and maximize client lifetime value
Conduct Strategic Business Reviews with key stakeholders
Resolve customer inquiries and prevent future concerns from arising by working cross-functionally with the Foxen team
Manage customer input and feedback for all escalations with detailed direction and timelines
As necessary, visit customers, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
Qualification
Required
Bachelor's degree or equivalent experience is required
5-7 years of Account Management or sales experience preferred
Demonstrated problem solving skills for negotiation and collaboration
Proven ability to increase revenue through cross-selling
Positive attitude with a willingness to quickly learn and adapt to new systems
Proven success in delivering on customer SLAs, building high performing teams, and creating client relationships
Benefits
Your choice of three health insurance plans
Voluntary dental
Vision
Short-term disability
Long-term disability
Life and AD&D insurance
Paid Time Off
Paid holidays
401k with 4% company match
Company
Foxen
Foxen is a provider of risk management software, insurance verification, and monitoring services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$44MKey Investors
Summit Partners
2022-06-02Series A· $44M
Leadership Team
Jay Harkrider
Co-Founder and Executive Chairman
Recent News
2025-09-22
2025-09-12
2025-07-08
Company data provided by crunchbase