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GILLIG · 4 hours ago

Senior HR Operations Analyst

Livermore, CA

Full-time

Onsite

Mid, Senior Level

$75K/yr - $135K/yr

4+ years exp

GILLIG is the leading transit bus manufacturer in the United States, known for its commitment to environmental initiatives and quality. The Senior HR Operations Analyst will ensure quality data and uphold HR processes while leading projects to improve efficiency and employee experience within the organization.

Automotive

Comp. & Benefits

Responsibilities

Own and enhance core HR processes including employee lifecycle from onboarding to offboarding, compliance, and policy implementation

Ensure actions comply with company policies and procedures and to local, state, and federal employment law

Support managers and employees with transactions in SAP SuccessFactors while maintaining data integrity

Identify opportunities to streamline operations and implement scalable solutions that improve employee experience

Generate HR reports and provide operational insights to support decision-making

Prepare compliance reporting (EEO, ACA, state/federal audits)

Lead HR-related projects, such as process optimization, policy rollouts, or system enhancements in partnership with HRIS

Establish and enforce best practices regarding standard operating procedures (SOPs) for ticket resolution as well as operational workflows

Utilize and work within a case management tool (Freshservice) for handling and prioritizing requests to ensure SLA is achieved

Work cross-functionally with teams to collect documentation for legal and/or compliance related initiatives

Support HR systems releases, identify impact and enhancement opportunities associated with a new release, and communicate appropriately with key stakeholders

Develop processes to audit, analyze, resolve, and mitigate current and future issues

Other HR activities as needed within the HR department

Qualification

HR operationsHR analyticsSAP SuccessFactorsCompliance reportingData governanceMS Office 365Problem resolutionProject managementCommunication skills

Required

Bachelor's degree in Human Resources, Business Administration, or equivalent experience required

Minimum 4 years of progressive experience in HR operations, HR analytics, or HR support

Strong knowledge of HR processes, compliance requirements, and data governance

Expertise with HR systems (HRIS platforms like SAP SuccessFactors; case/ticketing systems such as Freshservice)

Advanced experience in MS Office 365 (Word, PowerPoint, Advanced Excel, Visio, and SharePoint)

Solid knowledge of core HR processes, including onboarding/offboarding, position changes, benefits administration, payroll, and employee data integrity

Must have the ability to remain focused, professional, tactful, committed to confidentiality, and discrete when handling sensitive and/or confidential information

Excellent communication skills, consistent responsiveness and strong problem-resolution abilities (critical, strategic, and evaluative thinking)

Ability to lift 25 lbs

Regularly required to sit, stand, walk, and occasionally kneel or squat

Prolonged periods of sitting/standing at a desk and working on a computer

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation

Must be able to navigate manufacturing environment, comfortable around heavy machinery, tools, etc

Must be able to wear Personal Protective Equipment, (i.e. safety glasses, bump caps, hearing protection, etc.)