Center for Elders' Independence · 2 weeks ago
Principal Infrastructure Engineer
Oakland, CA
Full-time
Onsite
Senior Level, Lead/Staff
$143K/yr - $230K/yr
10+ years expCenter for Elders' Independence is a PACE organization that provides high quality, affordable, and integrated health care services to the elderly. The Lead Engineer (Infrastructure) role involves managing the Infrastructure team, contributing to IT infrastructure strategy, and overseeing the design and maintenance of the organization's IT systems.
Health CareHospital
Responsibilities
Lead project team on key milestones, provide technical and collaborative mentorship, and contribute to the development of the infrastructure team, fostering a culture of collaboration, innovation, and continuous improvement
Collaborate with the VP of IS and Cloud Services to contribute to the development and execution of the organization’s IT infrastructure strategy
Manage strategic outsourcing partners and third-party vendors, ensuring services meet organizational standards and strategic objectives
Oversee the design, implementation, and maintenance of the organization’s IT infrastructure, including servers, networks, storage systems, and cloud services
Act as the senior escalation point for complex technical and security issues, ensuring effective and timely resolution
Oversee the delivery of infrastructure projects, ensuring alignment with organizational goals and timelines, and providing technical guidance to project teams
Ensure robust security protocols, maintain compliance with policy and regulatory requirements, oversee disaster recovery and business continuity, and support ongoing improvements to security controls within the Information Security Program
Monitor system performance and drive improvements to enhance efficiency, scalability, and reliability
Lead the response to high-severity security and operational incidents, coordinating cross-functional teams to minimize impact and ensure rapid resolution
Maintain comprehensive documentation of infrastructure systems, processes, and changes, and provide regular updates to senior leadership
Stay informed about emerging technologies, industry trends, and best practices, recommending and implementing improvements where appropriate
Work closely with Service Desk management to identify and implement improvements to infrastructure and processes that enhance IT service delivery and user experience
Qualification
Required
BS in a Computing Discipline, or Associates with significant comparable experience
Extensive experience (10+ years) in IT infrastructure engineering and project leadership roles
ITIL certification (v3 or 4)
Expertise in: Virtualization technologies (e.g., HyperV, VMware)
Expertise in: Cloud platforms, particularly Microsoft Azure
Expertise in: Identity management solutions, including Microsoft Entra ID and on-premises Active Directory
Expertise in: Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive)
Expertise in: Cloud telephony and communication systems
Expertise in: Microsoft security and privacy products (Defender, Intune, Purview)
Expertise in: Managed Detection and Response (MDR) tools
Expertise in: Zero Trust Network Architecture (e.g., Zscaler ZPA and ZIA)
Expertise in: Cloud-managed network devices (e.g., Cisco Meraki, Fortinet)
Expertise in: End-user device management (e.g., Microsoft Intune, Autopilot)
Proven ability to lead and develop technical teams, fostering a high-performance culture
Strong understanding of cybersecurity principles, including firewalls, intrusion detection/prevention systems, and vulnerability management
Demonstrated experience in managing complex IT infrastructure projects and collaborating effectively with cross-functional teams
Excellent problem-solving and critical-thinking skills, with the ability to make informed decisions in high-pressure situations
Outstanding communication and interpersonal skills, capable of engaging with technical and non-technical stakeholders at all levels
Experience with ITIL framework and best practices for Change, Incident, and Problem Management
Preferred
Relevant certifications (e.g., CISSP, Microsoft Certified: Azure Solutions Architect) are highly desirable
Company
Center for Elders' Independence
Center for Elders’ Independence PACE offers comprehensive community-based medical and social care all in one bundle.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ericka Holmon
Sr. Executive Administrator to CEO
Maria E. Zamora, MBA
Chief Executive Officer
Recent News
Company data provided by crunchbase