Level Access · 21 hours ago
Senior GTM Operations Business Analyst
United States
Full-time
Remote
Senior Level
5+ years expLevel Access is seeking a Senior GTM Operations Business Analyst to serve as the strategic link between various operational teams. This role is responsible for driving clarity, documentation, and governance to enable automation and consistent reporting across the revenue engine.
ConsultingEducationGovernmentInformation ServicesInformation TechnologySoftwareTraining
Responsibilities
Translate GTM Strategy & Operations requirements into structured, system-ready documentation (user stories, acceptance criteria, process maps)
Partner with Salesforce, Clari, Outreach, and system admins to scope builds and ensure business needs are met
Maintain clear process flows (current vs. future state) for all GTM operations
Define and enforce governance policies for accounts, contacts, leads, opportunities, and activity data across GTM systems
Create and maintain a centralized metric dictionary to standardize definitions (pipeline coverage, attainment %, conversion, NRR/GRR, SQOs, CAR, etc.)
Monitor data quality across systems and proactively resolve integrity issues
Build and maintain SOPs, playbooks, and partner with enablement on guides for new processes and automation
Document end-to-end workflows to provide clarity to cross-functional teams (Sales, Finance, CX, Marketing)
Support communication and training efforts for process and system changes
Build Power BI dashboards to reflect standardized GTM definitions and support QBRs, MBRs, and board decks
Validate consistency of reporting across Salesforce, Clari, Outreach, and Power BI, etc
Support recurring business reviews with trusted GTM data inputs
Increase AI capabilities across GTM operations, including evaluating, piloting, and scaling new AI-driven tools and processes
Test new system enhancements and process automation before launch to ensure alignment with requirements
Collect field feedback post-launch, consolidate, and surface recommendations for iteration
Collaborate with RevOps, Marketing Ops, Cx Ops Finance, Business systems to align strategy, data flows, and reporting dependencies
Ensure end-to-end from Lead to Renewal data flows cleanly and are productionized for platform stability
Qualification
Required
5+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, Customer Success, etc. operations in a SaaS or GTM-focused environment
Strong working knowledge of SQL, DAX, Salesforce, Clari, Outreach, Power BI, ZoomInfo, and similar GTM tools
Proven experience in process documentation, SOP creation, and change management
Familiarity with reporting/analytics concepts and GTM metrics
Excellent cross-functional communication and stakeholder management abilities
Preferred
Experience with AI/automation tools and data privacy compliance is a plus
Benefits
Competitive benefits package
Bonus opportunities
Unlimited vacation/FTO
Company
Level Access
Level Access provides digital accessibility compliance solutions to address the ADA, WCAG, CVAA, AODA, Mandate 376, and Section 508.
501-1000 employees
H1B Sponsorship
Level Access has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (3)
2022 (17)
2021 (9)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$40MKey Investors
JMI Equity
2017-04-24Series A· $40M
Leadership Team
Jen Kurtz
Chief Technology Officer
Recent News
2025-10-17
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2025-09-26
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