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Traversal · 1 month ago

Solutions Engineer/Deployment Strategist

New York

Full-time

Onsite

Mid Level

$150K/yr - $300K/yr

3+ years exp

Traversal is a company specializing in AI Site Reliability Engineering for enterprises, trusted by major companies to manage complex production incidents. The Solutions Engineer/Deployment Strategist will be responsible for shaping the deployment of AI-native infrastructure products, guiding prospects through technical discovery, pilot design, and integration planning.

Artificial Intelligence (AI)SoftwareSoftware Engineering

Responsibilities

Lead technical discovery and deliver crisp demos for engineering teams evaluating Traversal

Scope and design pilot evaluations that align with customer environments, workflows, and success criteria

Create deployment playbooks and integration plans that ensure fast, reliable adoption

Build and refine demo environments, technical guides, and internal tools that support both sales and deployment

Collaborate with Product and Engineering to define integration requirements and channel customer insights into roadmap decisions

Drive onboarding and early implementation to secure quick wins and set up long-term success

Stay current on observability, SRE, and AI infrastructure trends to strengthen customer conversations and internal strategy

Qualification

Solutions EngineeringTechnical EvaluationsDeployment StrategiesCloud SystemsIaC ToolsProject ManagementStakeholder ManagementAI InfrastructureObservability Tools

Required

3+ years in a Solutions Engineer, Forward Deployed Engineer, Deployment Strategist, or Solutions Architect role; or relevant engineering experience with strong customer instincts

Proven ability to run technical evaluations end-to-end — building POCs, designing deployment plans, leading demos, and owning the technical workstream of a sales cycle

Strong project and stakeholder management skills, including coordinating across teams and navigating enterprise processes (Security, Legal, Procurement) to drive pilots forward

Ability to engage deeply with technical systems (cloud, APIs, logs/traces) without needing to be a full-time engineer — strong systems intuition and comfort in production environments

Comfortable working in a fast-paced startup environment with shifting priorities