Retail Wireless Consultant jobs in United States
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T-Mobile · 11 hours ago

Retail Wireless Consultant

T-Mobile is a leading wireless provider dedicated to creating meaningful connections with customers. The Retail Wireless Consultant role involves serving and selling to customers while delivering an exceptional customer experience and building loyalty in a fast-paced retail environment.

InternetMobileTelecommunicationsWireless
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H1B Sponsor Likelynote

Responsibilities

Serving and selling to our customers, while providing a best in class customer experience and building loyalty
Consistently leverages digital tools in interactions and onboarding
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
Partners with T-Mobile employees across channels, including business and customer service

Qualification

Customer SatisfactionRetail SalesTeam BuildingCustomer Service ExperienceSales Experience

Required

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
At least 18 years of age
Legally authorized to work in the United States

Preferred

6 months of customer service and/or sales experience, Retail environment preferred

Benefits

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Company

T-Mobile

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T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.

H1B Sponsorship

T-Mobile has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (533)
2024 (457)
2023 (433)
2022 (674)
2021 (522)
2020 (320)

Funding

Current Stage
Public Company
Total Funding
$15.37B
2025-10-06Post Ipo Debt· $2.8B
2024-09-23Post Ipo Debt· $2.5B
2024-01-09Post Ipo Debt· $3B

Leadership Team

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John Saw
President of Technology, Chief Technology Officer
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Peter Osvaldik
EVP & CFO
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Company data provided by crunchbase