Apply on Employer Site

Concorde Career Colleges · 2 months ago

Senior Client Technology Engineer

Full-time

Onsite

Senior Level, Lead/Staff

$95K/yr - $110K/yr

10+ years exp

Concorde Career Colleges is seeking a Senior Client Technology Engineer responsible for the high-level design, engineering, and support of the global end-user computing environment. The role involves leading organization-wide patch management, desktop/laptop images, and large-scale implementation projects related to client technology functions.

Higher Education

Responsibilities

Develops an effective and efficient global end-user computing environment while sustaining continuous improvement to meet users’ needs and expectations including stability, maintainability, performance, and recoverability

Designs and maintains an enterprise workstation and software management framework and associated systems

Designs, tests and implements company-wide standard desktop/laptop images, along with creation and maintenance of all processes and associated documentation

Researches, tests, certifies and documents operating system upgrades and patches to be deployed into the organization, as well as define associated processes

Designs, tests, implements and documents unassisted installs of software updates and new installs, as well as custom desktop configurations

Acts as a Team Lead for the design and implementation of client technology and end-user computing systems, leading and directing the work of others

Provides technical direction, project leadership, documentation, and senior level engineering as it relates to the client technology environment

Acts as a primary technical interface with different areas of the business during project requirements gathering, design, implementation and documentation

Investigates, troubleshoots, analyzes and resolves problems that have been identified or escalated

Provides input during the performance appraisal process

Plans, evaluates and recommends new technology and innovation solutions

Other duties as assigned

Qualification

Microsoft IntuneSCCM/MECMDesktop operating systemsSoftware packaging technologiesCitrixVMWareActive DirectoryScripting languagesProject managementCommunication skillsProblem-solving skillsTime management

Required

High School diploma or GED required

10+ years of experience in IT field

Minimum 7 years experience as a Desktop Engineering/Architecture professional

Minimum 3 years experience with imaging tools and software packaging technologies

Expert knowledge of Microsoft Intune, imaging (SCCM/MECM), patch management, endpoint protection (Anti-Malware & Encryption), scripting/automation, and software packaging technologies and processes

Expert knowledge and understanding of Desktop operating systems methodologies (file system, registry, services, etc.), as well as system tools and remote desktop support

Expert knowledge of Microsoft operating systems, software packages and products

Expert knowledge of SCCM, SCSM, SCO and MDOP products

Strong knowledge of Citrix, VMWare, App-V and other virtualization platforms

Advanced level troubleshooting skills, including Tier 3 support and root cause analysis of the Desktop environment

Strong knowledge of Active Directory and Microsoft Server products

Working knowledge of networking technology and concepts

Proficient in one or more scripting languages

Proven ability to use good judgment, problem-solving and decision-making skills

Ability to gain, understand and apply information and data as it relates to Information Technology

Ability to provide flexible and adaptable work schedules

Strong organization, planning and prioritization skills

Multi-tasking and Time Management Skills; thrives in a fast-paced, changing environment where deadlines are essential

Ability to demonstrate high integrity, develop strong working relationships and build trust and confidence among peers and management

Excellent presentation, written and verbal communication skills and ability to provide technical consultations as needed

Project management skills

Able and willing to communicate, think, learn, and reason

Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

Safely ambulate and/or maneuver when on-site at Company locations

Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

Ability to maintain confidentiality and manage sensitive information with discretion

Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

Ability to gain, understand and apply information and data as it relates essential functions of the position

Ability to foster long-term relationships with stakeholders

Preferred

BS in IT field preferred

Benefits

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

Retirement Matching: 50% match on the first 6% of your contributions after 90 days

Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance: Health, vision, and dental coverage for you and your dependents

Pet Insurance: Competitive coverage for your furry family members through ASPCA

Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Company

Concorde Career Colleges

Glassdoor3.6

At 17 campuses nationwide, Concorde prepares committed students for successful employment in a rewarding health care profession through high-caliber training, real-world experience and student-centered support.

Founded in 1983

Kansas City, Missouri, USA

1001-5000 employees