Auctane · 4 hours ago
Inside Sales Representative
Austin, TX
Full-time
Hybrid
Entry Level
1+ years expAuctane is a company dedicated to helping businesses with mailing and shipping solutions. The Inside Sales Representative will drive user adoption of ShipStation by assisting merchants throughout the trial process and converting them into subscribers through effective communication and understanding of their business needs.
E-CommerceLogisticsSoftware
Responsibilities
Assess needs and interests of new trial merchants to determine if they are a good fit for Shipstation. This involves understanding a customer's pain points and the value that Shipstation can bring to their business
Work to close deals by overcoming objections and persuading customers to become long term customers
Have a deep understanding of the product and its features so that the ISR can articulate features, benefits, and unique selling points effectively
Maintain relationships throughout the trial period, encourage repeat business, and upsell additional features
Often collaborate with peers and other departments such as marketing, support, and product development to maintain a competitive advantage and improve their performance
Keep detailed records of sales activities, performance metrics, and provide regular reports to your Inside Sales Manager on results, trends, and opportunities
Be proficient in using sales automation tools, CRM software, and other technology platforms to streamline processes and enhance productivity
Qualification
Required
Bachelor's degree in Business or related field of study a plus
Minimum of 1-2 years of SaaS sales experience working as an inside sales representative
Track record of over-achieving sales goals
Tenacity to make high volumes of calls to warm leads - this is a call driven role
Excellent telephone and personal demeanor
Strong ability to work cooperatively on a team with other sales representatives
Effective listening and presentation skills
Must have strong organizational, written, and oral communication skills
Must be able to describe products and match their advantages to customer needs
Working knowledge of G-suite
Experience with Salesforce and Salesloft
Preferred
Industry experience in eCommerce, transportation and/or logistics preferred
Benefits
Fully Paid Annual International President's Club Trip (Auctane Employee Plus One)
Fun Annual Global Revenue Kick Off Week at HQ in Austin, TX
Auctane Roof Top Happy Hours
Flex Time Off policy
12 paid holidays for all of our US employees
401k employer matching program
Annual merit reviews
Company events
Attractive office space in the heart of central Austin, Texas (free drinks, snacks)
Weekly catered lunches at our office
Health and Wellness: medical, dental, and vision plans
Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
Employee Assistance Program. We offer up to 8 free mental health sessions
Gym discounts
Education reimbursement
Employee Referral Program
An inclusive, casual and upbeat work environment
Company
Auctane
Auctane is a team of shipping and software experts with a passion for helping merchants fulfill their most audacious dreams.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Blackstone Credit
2021-10-01Acquired
2021-07-01Debt Financing
Leadership Team
Albert Ko
Chief Executive Officer
Nick Ciubotariu
Chief Technology Officer
Recent News
2025-11-27
2025-10-23
Company data provided by crunchbase