Levy Restaurants · 2 months ago
PREMIUM GUEST RELATIONS SUPERVISOR-CRYPTO.COM ARENA
Los Angeles, CA
Part-time
Onsite
Mid Level
$23/hr - $25/hrLevy Restaurants is a leading presence in the Food, Beverage, and Retail industry, providing unforgettable experiences across various entertainment venues. The Premium Guest Relations Supervisor will be responsible for ensuring that premium suite services exceed guests’ expectations, managing catering requests, and enhancing service quality based on client feedback.
Food and BeverageLeisureRestaurants
Responsibilities
Assists in maintaining standards to ensure all premium suite services exceed guests’ expectations
Serves as the primary point of contact for guests to request catering as well as being responsible for setting up clients, events and menu builds
Analyzes feedback from clients and operations to continually enhance services
Serves as point of contact for guests requesting reservations for dining at Lexus and Yaamava Club
Ensures all A/R and suite requests are processed
Communicates effectively with Premium Suite clients and AEG Premium Sales & Service team (PSS) to process any billing questions or issues
Assists Premium Guest Relations Manager for day of event service recoveries as well assist with suite or club inquiries relating to operations or billing
Qualification
Required
English reading, writing, math and computer skills required
Proficient in Microsoft Outlook, Word, Excel, PowerPoint
Must be able to stoop, bend and perform extensive standing and walking including stairs
May be required to perform diverse physical tasks
Possible hazards include, but are not limited to slips, trips, falls, burns, cuts and strains
Ability to experience and evaluate services in accordance with Levy standards
Must be able to work extended shifts of 8 hours or more as business dictates
Must be flexible with schedule and able to work different shifts
Benefits
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
Company
Levy Restaurants
Levy Restaurants is a hospitality company that runs restaurants and vending machines in entertainment and sporting venues.
Founded in 1978
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Rob Ellis
Executive Vice President and Chief Financial Officer
Alison Weber
Chief Creative Officer
Recent News
2025-11-10
Morningstar.com
2025-10-24
Sports Business Journal
2025-10-23
Company data provided by crunchbase