Levy Restaurants · 2 months ago
Premium Guest Relations Supervisor - Crypto.com Arena
Los Angeles, CA
Part-time
Onsite
Mid Level
$21/hr - $21/hrLevy Restaurants is a leading presence in the Food, Beverage, and Retail industry, operating across various entertainment venues. They are seeking a Premium Guest Relations Supervisor to ensure that premium suite services exceed guests’ expectations and to serve as the primary contact for catering and reservations.
Food and BeverageLeisureRestaurants
Responsibilities
Assists in maintaining standards to ensure all premium suite services exceed guests’ expectations
Serves as the primary point of contact for guests to request catering as well as being responsible for setting up clients, events and menu builds
Analyzes feedback from clients and operations to continually enhance services
Serves as point of contact for guests requesting reservations for dining at Lexus and Yaamava Club
Ensures all A/R and suite requests are processed
Communicates effectively with Premium Suite clients and AEG Premium Sales & Service team (PSS) to process any billing questions or issues
Assists Premium Guest Relations Manager for day of event service recoveries as well assist with suite or club inquiries relating to operations or billing
Qualification
Required
English reading, writing, math and computer skills required
Proficient in Microsoft Outlook, Word, Excel, PowerPoint
Must be able to stoop, bend and perform extensive standing and walking including stairs
May be required to perform diverse physical tasks
Possible hazards include, but are not limited to slips, trips, falls, burns, cuts and strains
Ability to experience and evaluate services in accordance with Levy standards
Must be able to work extended shifts of 8 hours or more as business dictates
Must be flexible with schedule and able to work different shifts
Benefits
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Company
Levy Restaurants
Levy Restaurants is a hospitality company that runs restaurants and vending machines in entertainment and sporting venues.
Founded in 1978
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Rob Ellis
Executive Vice President and Chief Financial Officer
Alison Weber
Chief Creative Officer
Recent News
2025-11-10
Morningstar.com
2025-10-24
Sports Business Journal
2025-10-23
Company data provided by crunchbase