Technical Support Analyst Intern jobs in United States
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Acuity Insurance ยท 4 hours ago

Technical Support Analyst Intern

Acuity Insurance is seeking a Technical Support Analyst Intern to assist with installing PC systems and peripherals. The intern will troubleshoot hardware and software issues, provide technical assistance, and conduct end-user training.

Insurance
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Growth Opportunities
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Responsibilities

Installation at the client workstations of the needed hardware and software. Also provide the assistance to keep the desktop systems running efficiently for the client location
Maintain the integrity of the system documentation
Train and educate self in the new areas of job knowledge through education, self-study, and/or reading trade journals
Regular, predictable attendance
Performs other duties as assigned

Qualification

Windows OSHardware installationSoftware installationTroubleshooting skillsAnalytical techniquesCommunication skillsProblem solving

Required

Enrollment in a Bachelor's or Associate Degree program with an emphasis in Computer Science or MIS with a high degree of achievement
Exposure and/or experience in computer software and hardware installation
Experience with Windows OS
Troubleshooting skills
Strong communication skills
Willingness to work irregular hours
Demonstrate planning skills, along with problem solving and analytical techniques
Reside within a 2-hour radius of the Acuity HQ

Preferred

Previous related experience
Network technical training or equivalent
Experience in network communications

Company

Acuity Insurance

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Acuity Insurance, headquartered in Sheboygan, Wisconsin, is a property and casualty insurer that is recognized as a top regional insurance carrier.

Funding

Current Stage
Late Stage

Leadership Team

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Ben Salzmann
CEO
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Company data provided by crunchbase