Zurich Insurance · 2 months ago
EUC AI Automation Lead
Zurich North America is hiring an EUC AI Automation Lead to drive intelligent automation initiatives across the enterprise. This role focuses on designing, developing, and deploying AI-powered automation solutions using Microsoft technologies and modern AI frameworks.
Financial ServicesInsuranceProductivity Tools
Responsibilities
Lead the design and implementation of AI-driven automation solutions across business units
Develop and maintain CI/CD pipelines using Azure DevOps for AI and automation workflows
Build and optimize scripts using Python and PowerShell for automation and orchestration
Architect and implement RAG-based solutions and Agentic AI systems for enterprise use cases
Collaborate with data scientists and engineers to integrate LLMs into business processes
Leverage Power Platform tools including Power Apps, Power Automate, and Copilot Studio to build low-code/no-code automation solutions
Ensure scalability, security, and compliance of AI automation solutions
Provide technical leadership and mentorship to junior developers and automation engineers
Stay current with emerging AI technologies and recommend strategic adoption
Qualification
Required
Bachelors Degree and 6 or more years of experience in the Database Analysis or Programming area OR
High School Diploma or Equivalent and 8 or more years of experience in the Database Analysis or Programming area OR
Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Database Analysis or Programming area AND
Experience working at multiple phases of database management
Preferred
Bachelor's or Master's degree in Computer Science, Engineering, or related field
5+ years of experience in automation, scripting, and DevOps practices
Strong proficiency in Azure DevOps, Python, and PowerShell
Experience with LLMs, RAG architectures, and Agentic AI frameworks
Hands-on experience with Microsoft Power Platform and Copilot Studio
Solid understanding of cloud architecture and security best practices
Excellent problem-solving, communication, and collaboration skills
Experience with Azure OpenAI or other enterprise-grade LLM platforms
Familiarity with vector databases and semantic search
Knowledge of MLOps and model deployment pipelines
Microsoft certifications in AI, Power Platform, or Azure DevOps
Benefits
Short-term incentive bonuses
Merit increases
Company
Zurich Insurance
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-12-07IPO
Recent News
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