Beacon Pointe ยท 2 months ago
Senior Client Service Associate
Beacon Pointe Advisors is a multi-billion dollar Registered Investment Advisor with a focus on providing objective investment advice. The Senior Client Service Associate will support a team of investment consultants and analysts in servicing high net worth clients, managing client inquiries, and facilitating account updates.
Financial Services
Responsibilities
Responds to routine client requests via phone, email and/or other contact methods
Monitors daily custodial alerts including cash management, account updates, trading, etc. and resolves accordingly
Records client inquires including service changes, new account opening, money movement, trading, etc. in CRM
Prepares custodian paperwork, facilitate account updates and communicates with clients on status
Meets regularly with relationship managers and associate wealth advisors to prioritize workload, provides timely updates on client service items and escalates potential issues when appropriate
Assists with preparation of meeting presentation materials, documents meeting follow-up and takes ownership of specific operational related tasks
Participate in team meetings and collaborate with operations leadership team on projects and/or initiatives designed to streamline firm policies and procedures
Other duties, as assigned
Qualification
Required
Undergraduate degree required
2-3+ years of relevant experience working with high-net worth individuals; preferably with a Registered Investment Advisor (RIA), investment management firm or broker/dealer
Excellent interpersonal and verbal/written skills
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Office 365, etc.)
Preferred
bachelor's degree in Finance, Business or Economics
Company
Beacon Pointe
Beacon Pointe Advisors is one of the largest independent Registered Investment Advisory firms (RIAs) in the nation, working with institutions, defined contribution plans, individuals, and families.