USAJOBS · 3 months ago
COMPUTER ASSISTANT
USAJOBS is seeking a Computer Assistant for the 319th Force Support Squadron at Grand Forks AFB, ND. The role involves assisting computer specialists with data processing tasks, including program modifications, system requirements identification, and job monitoring.
Telecom & CommunicationsGovernmentConsultingHuman ResourcesInformation TechnologyInternetStaffing Agency
Responsibilities
Incumbent assists computer specialists in the Data Processing Division, Systems and Programming Branch
Collects and consolidates input data and program documentation
Installs or modifies computer programs as appropriate
Identifies system requirements
Verifies required information is available, and places in operations for processing according to schedule
Reviews documentation and stages materials to allow for data and program dependencies
Ensures input data is current and annotates operator instructions to show multiple program runs
Enters jobs into priority queue according to simple or priority sequence, dependency sequence or by special priority indicator
Accepts priorities as indicated by users, or upgrades priorities on customer request if it does not interfere with established production or existing priorities
Monitors programs in progress through terminal inquiry or system printer status
Advises users of current status of job, estimates time of completion, or advises of processing problems such as conflicts of priority, equipment or power failure and similar conditions
Responds to operator notification of processing problems
Reviews instructions and program specifications and corrects problems
Advises operator of restart or rerun instructions, adjusting priority if necessary
Reviews instructions and stages test runs under varying priority and control conditions
Spot checks program to determine that it is properly formatted, and that the quantity and print quality are as required
Notifies users of completed high priority work
Develops schedules for 1-3 day periods to include recurring jobs, established and ad hoc priorities, special and test requirements and system maintenance time
Installs software and installs and repairs hardware and peripherals
Reviews system status reports, prior schedules and flow charts
Identifies computer time required for each job; the availability of input data; and program dependencies
Ensures input media and computer systems are matched
Reviews computer components for correct use, input identification and the presence of special controls
Adds, changes or removes components as required from a specified, limited number that control processing variables
Adjusts established schedules due to late receipt of requests, program changes, new priorities, late or nonreceipt of input, or machine failure
Coordinates with users to clarify instructions, obtain missing data, explain processing delays, discuss priority adjustment options, discuss alternative processing methods and anticipated time of program completion
Coordinates with computer operators to determine system status, to correct minor set-up and control errors and to determine status of previously installed programs
Compiles statistics on the number, kinds and elapsed processing time of computer usage
Identifies equipment and forwards summaries to accounting section to be used for purchasing purposes
Reviews information from the operating system reports to determine reasons for compliance or non-compliance with Payment Card Industry standards
Identifies trends in peak and slack processing periods and similar information that can impact on future scheduling or advice to users
Performs other related duties as assigned
Qualification
Required
Knowledge of production processing procedures and flow, and knowledge of computer equipment utilization options for processing each assigned program
Knowledge of program documentation, terms and usage of system control language and run-sheet instructions in order to interpret repetitive and one time processing requests
Practical understanding of organization policies and procedures controlling the assignment of processing priorities to accommodate customer requests or to refer conflicting priorities to specialists for resolution
Familiarity of recurring and production workload requirements and the distribution of processing among the available systems in order to assure that demand and test requirements are properly inserted within available capacity and time availability
Must possess a valid driver's license
Must have the ability to operate a motor vehicle in a safe manner
Must be able to satisfactorily complete National-Agency Check W/Inquires (NACI) requirements
This is a drug testing designated position. The incumbent is subject to random testing for drug use
Benefits
Annual and Sick Leave
401K
Retirement
Medical and Dental Insurance
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
Current Stage
Late StageRecent News
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