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Kohl's · 4 months ago

Full-Time Loss Prevention Officer

Bloomington (0257)

Full-time

Onsite

New Grad, Entry Level

$15.55/hr - $24.40/hr

Kohl's is a retail company seeking a Loss Prevention Officer to enhance profitability by implementing theft deterrence strategies and conducting internal investigations. The role involves monitoring store activities, collaborating with law enforcement, and maintaining investigation records to support loss prevention efforts.

RetailShopping

Responsibilities

Create partnerships with store, law enforcement, and local network groups

Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines

Conducts surveillance of external theft using CCTV surveillance equipment

Assist in internal theft investigations in compliance with Company Guidelines

Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards

Act as a representative on behalf of Kohl’s on legal proceedings as needed

Inform Supervisors and Store Management of shortage control opportunities

Monitor store alarm system and EAS system

Support Loss Prevention awareness in the store

Additional tasks may be assigned

Qualification

Loss Prevention experienceSurveillance techniquesCustomer service skillsDecision makingBasic computer skillsDetail-orientedConfidentialityCommunication skills

Required

Ability to work independently with initiative

Strong customer service skills

Ability to make quick decisions in the company's best interest

Uphold confidential information and investigations

Detail-oriented

Ability to perform the accountabilities listed in the 'What You'll Do' Section

Ability to comply with dress code requirements

Basic math and reading skills, legible handwriting, and basic computer operation

Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company

Ability to satisfactorily complete company training programs

Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed

Perform work in accordance with the Physical Requirements section

Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis

Ability to stand/walk for the duration of a scheduled shift (at least 8 hours)

Ability to visually verify information and locate and inspect merchandise

Ability to comply with health and safety standards

Preferred

Prior experience or education in Loss Prevention, security or law enforcement

Knowledge of surveillance and apprehension techniques

Knowledge of or ability to learn Google applications and various other computer programs

Benefits

WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave)

HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more)

SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners)

INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs)

LIFE EVENTS (Legal and adoption assistance benefits)