Smilow Cancer Hospital ยท 2 months ago
Quality and Safety Specialist II
Bridgeport, CT
Full-time
Onsite
Mid Level
3+ years expSmilow Cancer Hospital is committed to providing quality medical care centered on patient needs. The Quality and Safety Specialist II will facilitate improvements in clinical and operational performance, collaborating with management and staff to enhance patient safety and clinical quality through data analysis and performance improvement methodologies.
Hospital & Health Care
Responsibilities
Works closely with executive leadership and other quality, safety, and infection prevention team members to plan, design, develop, implement, and test data collection and monitoring systems to improve data quality and access
Leads the development of dashboards and scorecards to monitor the progress of critical quality and patient safety metrics and reporting to clinical and operational stakeholders
Participates in strategic planning of system objectives by forming and providing benchmarks and KPI proposals
Develops communication tools/reports to assist internal and external customers in interpreting new/updated clinical data measure guidelines and their impact on clinical data results, workflows, or data input methods
Consults on new data project requests or changes/updates to current builds to identify the impact on existing workflows and data products
Works regularly with publicly reported measures including, but not limited to, Centers for Medicare Services (CMS) and QualityNet, Vizient, Agency for Healthcare Quality (AHRQ), LeapFrog, US News & World Report, and clinical registries and can translate the impact of changes to these programs through data
Provides consultation related to mandated data collection, submission, and presentation to NHSN, CMS, DPH, and other entities. As well as coordinate/assist with internal and external audits
Serves as a Vizient resource on Vizient data and reporting methods
Extracts and performs analysis of data in various formats from various sources and benchmarking platforms (i.e., Vizient, Press Ganey, Redcap, ICON, EPIC, NHSN, CMS, Tableau, Chime, Registries, HDI)
Actively seeks to understand and bridge gaps in methodologies between different systems; can identify variation across data sets and works to resolve data quality concerns in collaboration with the Joint Data Analytics Team
Provides expertise in data collection methods, including the content and format of standard and computerized data collection forms
Executes standard and complex statistical analysis and independently chooses statistical methods to provide the appropriate decision-making information to stakeholders
Uses parametric and nonparametric models, regression analysis, variance analysis, sequential analysis, statistical inference, and other statistical tests as appropriate to analyze data and provide performance projections and models
Serves as a resource to others using Excel, SharePoint, SPSS, Visio, and statistical, SQL, and CQL software programs
Qualification
Required
Bachelors degree required
Three (3) to five (5) years of experience in project management in a healthcare setting or (1) to (2) years as a Quality and Safety Specialist I within the department
Understand how systems of safety, safety culture, reliability, and continuous learning create safe patient care
Knowledge of patient safety and quality resources available through various channels and utilizes evidence-based research
Has an understanding of and assists with ensuring compliance with mandated state, federal, and regulatory agencies, rules, codes, laws, and standards that impact patient safety and quality
Familiarity with federal and state quality and safety programs that impact hospitals' public performance and reputation
Demonstrated history of leading successful improvement work
Efficiency with Excel and PowerPoint
Patient-oriented team player with the flexibility to adapt to evolving priorities with the ability to prioritize multiple tasks
Ability to make decisions guided by precedents, policies, and objectives
Ability to address problems that are highly varied, complex, and often non-recurring, requiring staff input and innovative, creative, and Lean diagnostic techniques to resolve issues
Ability to set goals and determine how to accomplish defined results with some guidelines
Ability to communicate clearly and effectively in written English with internal and external customers
Ability to communicate effectively with medical center staff, patients, families, and external customers
Ability to demonstrate in-depth knowledge of concepts, practices, and policies and use them in complex, varied situations
Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows
Ability to provide an elevated level of customer service to patients, visitors, staff, and internal and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem-solving
Ability to remain calm in stressful situations
Preferred
Masters degree preferred
Valid RN license or related healthcare professional license preferred but not required
Certified Professional in Healthcare Quality (CPHQ) OR Certified Professional in Patient Safety (CPPS) is preferred; it is required to become certified within two years of hire
Company
Smilow Cancer Hospital
At Smilow Cancer Hospital at Yale New Haven, hundreds of specialists are changing the face of cancer treatment.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jeremy Kortmansky
Associate CMO for Network Medical Services, Chief Network Officer
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