Naples Comprehensive Health - NCH · 1 month ago
System Coordinator Philanthropy
Naples, FL
Full-time
Onsite
Mid Level
3+ years expNCH is an independent, locally governed non-profit delivering premier comprehensive care. The System Coordinator Philanthropy is responsible for the maintenance and daily operation of the donor database, ensuring data integrity and supporting the Foundation's fundraising efforts.
Health CareMedical
Responsibilities
Identifies needs, resolves problems, and works closely with Blackbaud and IT for system upgrades, patches and problem resolution
Participates in change control calls as needed and verifies donor base updates/upgrades in test environment before IT applies to “live” data base
Uses advance knowledge of queries, data merges and data output to generate recurring and ad-hoc reports to support and enhance Foundation’s fund-raising efforts
Establishes and monitors the security access by job function of all Foundation staff in Raiser’s Edge
Creates and/or modifies dashboards for Foundation staff to use to guide/measure their own essential duties and responsibilities
Train development staff on database best practices, reporting functions, and data entry protocols
Provide ongoing technical support and troubleshooting for database users
Stay updated on best practices and software updates related to donor management systems
Oversee and maintain Raiser’s Edge, Blackbaud CRM, and other donor/fundraising databases to ensure accuracy and functionality
Regularly update and clean donor records, ensuring data integrity and eliminating duplicates
Manage database security, access permissions, and backups
Develop and generate customized reports, queries, and dashboards for fundraising, donor engagement, and campaign analysis
Works closely with the Gift Processor to make sure that constituent records are accurately and efficiently added and maintained, that donations and pledges are correctly entered, batches are posted and entered in RE and that donor acknowledgment letters and pledge reminders are sent timely and free of errors as defined by Foundation guidelines
Ensure accurate entry and tracking of donations, pledges, and grants
Work closely with the finance team to reconcile donations and generate financial reports
Manage automated and personalized donor acknowledgments and tax receipts
Maintains and monitors 'Do Not Mail, Do Not Solicit' lists to ensure that donor/prospects opt-out preference is up to date each time the Foundation produces a mailing
Works collaboratively with Foundation staff to create or utilize existing reports in Raiser’s Edge to identify trends or for comparison with other databases
Performs complex analysis of information to ensure accuracy
Performs routine data health management activities in Raiser’s Edge and maintains the integrity of donor records by working closely with Foundation staff to assure that demographic and gift transactions are recorded accurately and in a timely manner, thus enhancing donor relations and ensuring appropriate audit trails
Provides operational support for special events, cultivation events and programs of the Foundation including the Hospital Ball
Works collaboratively with the Director of Special Events to create mailing lists, attendee lists and to process invoices and manage follow-up of outstanding pledges
Creates necessary imports and exports of data to ensure that all transactions at fundraising events are recorded in Raiser’s Edge
Ensure that the Foundation’s website is operational and processes on-line gifts in Raiser’s Edge
Responds or forwards all emails received through the website
Produces monthly reports for reconciliation with accounting
Adjusts donor records as necessary to ensure gift restrictions align with institutional needs
Works collaboratively with Foundation staff to prioritize projects so that all information is delivered within agreed upon timeframes and to meet deadlines for completion
Maintains the highest standards of confidentiality of donor and patient information
Keeps abreast of best practice and trends in donor base management
Maintains up to date knowledge of NCH Healthcare System
Qualification
Required
Minimum of bachelor's degree in healthcare, Information Management, Business or related field
Minimum of 3 years of experience in not-for-profit organization, healthcare environment, or professional fundraising department required
Must be able to communicate clearly and professionally
Advanced computer skills, including using Word and Excel
Good analytical and problem-solving skills
Self-motivated, Strong organizational and time management skills
Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
Preferred
Previous experience with Raiser's Edge
Company
Naples Comprehensive Health - NCH
Naples Comprehensive Health (NCH) is an Advanced Community Healthcare System™ in Naples, Florida, serving Southwest Florida with premier routine, critical, and specialty care.
1001-5000 employees
H1B Sponsorship
Naples Comprehensive Health - NCH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (6)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.08MKey Investors
Naples Children & Education Foundation
2023-03-20Grant· $0.08M
Leadership Team
Paul Hiltz MHA FACHE
CEO/President
Rick Wyles
Chief Financial Officer
Recent News
Morningstar.com
2025-11-05
2025-04-14
Company data provided by crunchbase