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City of San Angelo · 2 months ago

OPERATIONS SYSTEM ANALYST I

San Angelo, TX

Full-time

Onsite

Entry Level

$56K/yr - $56K/yr

1+ years exp

City of San Angelo is seeking an Operations System Analyst I to support the City's Asset Management Software. The role involves assisting department heads and division managers with software management, conducting research and analysis, and providing systems support and training to end users.

Responsibilities

Assistance with the management and oversight of the City's Asset Management Software

Working with internal departments and external partners in the configuration, implementation, training, maintenance, and troubleshooting of Asset Management Software

Performing a wide variety of research, administrative, and analytical duties in support of functions, operations, and program areas related to Asset Management Software applications

Performing duties in support of various administrative operations and activities within assigned area of responsibility including analysis of assets and infrastructure, special projects, research studies, and other specialized functions

Preparing and submitting numerous reports to various internal departments

Maintaining management databases and dashboards used in capturing critical information on assets and infrastructure, budget performance, work and project statuses, and work accountability

Assisting with routine and complex internal inquiries related to assets, infrastructure, and Asset Management Software management

Maintaining, troubleshooting, testing, updating, and/or upgrading computer software, and mobile applications

Conducting a variety of file storage functions; maintaining computer system files; monitoring system capacity and file size; deleting obsolete files as necessary

Reviewing technical logs; monitoring computer software for proper functioning

Diagnosing and troubleshooting a variety of technical systems issues

Responding to technical inquiries and requests from departmental management and personnel

Providing systems support and training to end users

Compiling and analyzing statistical data; creating specialized reports as required

Assisting in coordinating and implementing technology projects

Follow written and oral instructions, departmental policies, rules, regulations, and laws

Qualification

Asset Management SoftwareAnalytical SkillsSQLData AnalyticsDatabase ManagementOffice SoftwareTechnical SupportCommunication SkillsOrganizational SkillsProblem Solving

Required

Bachelor's degree in Information Technology, Data Analytics, Computer Science, or related field and one to three years of analytical experience is required; or an equivalent combination of education and experience in related field

A valid Texas Driver License with a good driving record is required

Analytical and Problem Solving to identify issues and develop effective solutions

Extracting data, creating and analyzing reports

Office Software: Word processing and spreadsheets

Ability to communicate effectively verbally and in writing

Preparing programs, presentations, reports, and end user training materials

Organizing and prioritizing work activity

Efficiently accomplishing assigned tasks and projects

Establishing and maintaining effective working relationships with employees, supervisors, and other departments

Asset Management, CMMS (Computerized Maintenance Management Systems) and Work Order System configuration, management, budgeting principles, operation, and application

Computers, mobile devices, and electronic data processing

Modern records management techniques, office practices and procedures