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Crown Residential · 3 months ago

Service Supervisor

Lake Worth Beach,FL,US

Full-time

Onsite

Mid Level

Crown Residential is seeking a Service Supervisor to oversee service staff and maintain the luxurious appearance of their community. The role involves ensuring a safe living environment for residents, managing maintenance requests, and leading a team to implement preventative maintenance strategies.

LeasingMarketingProperty DevelopmentProperty ManagementReal Estate

Responsibilities

Establish and manage a team of qualified and trained Teammates

Assist Property Director in hiring, inspecting, counseling and promoting, staffing levels as directed by the Regional Director

Maintain a safe working environment and educate Teammates on practicing safe procedures

Inspect common areas to ensure they are safe, clean, and well serviced and meets Crown Residential Standards

Report liability hazards found in the community to Property Director and or, Regional Director

Schedule maintenance for apartments, pools, parking lots, building exteriors, common areas, etc

Respond to all service requests in a timely manner to ensure resident satisfaction

Responsible for 24-hour emergency maintenance for on-call rotations and provide reliable and timely service

Responsible for service follow-ups and team’s success in service delivery and completion

Prepare and inspect apartments for move-in readiness after becoming vacant

Conduct all work in compliance of OSHA and Equal Housing Opportunity

Monitor storing of equipment, supplies, and tools in a secure area

Delegate+ inventory of supplies and tools

Manage budget for equipment and supplies for maintenance and order supplies from vendors

Manage and authorize overtime for non-exempt teammates

Ensure that all work is performed according to Crown Residential’s procedures and standards

Make recommendations and modifications regarding property performance, business needs, etc

Any other tasks assigned or directed

Qualification

HVAC certificationMaintenance supervisory experienceCFC/EPA certificationNATE certificationCustomer service skillsSafety skillsBudget managementTeam managementProblem-solving