Brown University · 3 months ago
SAH Department Secretary
Saint Annes Hospital
Full-time, Part-time
Onsite
Mid, Senior Level
$17.47/hr - $25.47/hr
5+ years expBrown University Health is committed to providing compassionate care and support to its patients. The SAH Department Secretary plays a crucial role in managing clerical tasks, scheduling, and office management functions to ensure the efficient operation of the department while embodying the organization's values of Compassion, Accountability, Respect, and Excellence.
EducationHigher EducationUniversities
Responsibilities
Ensures that appropriate information is gathered and prepared for reports, meetings, and correspondence for the patients, physicians, department and management staff in an accurate and timely fashion
Organizes and maintains workflow patterns, procedures and equipment that streamline the clerical process of the department and provide for maximum efficiency
As appropriate, actively participates in Departmental &Hospital committees, projects and interviews, maintaining minutes as appropriate
Appropriately schedules patients and manages associated information to bring about positive outcomes in volume, revenue, and patient satisfaction
Investigates and resolves complaints of patients and physician regarding relevant office functions with minimal supervision
Participates in developing and ongoing monitoring of departmental operational and capital budgets for efficient management of office functions
Demonstrates ability to analyze situations, track to root cause, and implement shorts and long term solutions
Maintains all office and reception areas in an organized, safe and presentable state
Ensures that office needs are met with cooperation, flexibility, and patient satisfaction awareness
Responds appropriately to all demands for service in the Department, assisting with tasks as assigned by the Manager
Completes work assignments within an acceptable time frame
Uses time and resources to the best possible advantage for successful completion of job responsibilities
Develops and maintains efficient working relationships
Is reliable in respect to attendance
Is Reliable in respect to punctuality
Recognizes the importance of team efforts and partners with others to achieve positive outcomes
Is part of a team effort to ensure quality services
Offers creative solutions or alternatives to issues or concerns
Produces quality results
Continually strives to improve the quality of work
Accepts responsibility for all work performed and takes appropriate corrective action as needed
Qualification
Required
Is cooperative in interactions, treating customers with courtesy, respect and compassion
Is patient when responding to questions and answers questions appropriately
Responds to requests in a timely manner
Handles interruptions in a skillful way
Maintains a professional appearance and demeanor
Strives to prevent/resolve customer concerns to the customer's satisfaction
Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: in-services formal educational programs, other work groups and on-the-job training)
Attends and participates in staff meetings and in-services and/or reviews documentation as required
Assists in the orientation of others and actively participates in mentoring
Performs analytical and decision making functions with minimal supervision
Recognizes and seeks assistance/consultation when appropriate
Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues
Possesses awareness of programs/services provided by Hospital and where they are located
Completion of a two -year program of Secretarial Training or five years experience as a Secretary required
Preferred
Associate's Degree in a related field with secretarial experience preferred
Company
Brown University
Brown University is an Ivy League research university that provides undergraduate and graduate programs. It is a sub-organization of Brown University Health.
1001-5000 employees
H1B Sponsorship
Brown University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (84)
2023 (100)
2022 (73)
2021 (56)
2020 (40)
Funding
Current Stage
Late StageTotal Funding
$860.76MKey Investors
RI Life Science HubNASADepartment of Energy & Environment
2025-07-28Debt Financing· $500M
2025-04-11Debt Financing· $300M
2024-08-08Grant· $0.01M
Leadership Team
Sylvia R. Carey-Butler
VP for institutional equity and diversity
Diane Lipscombe
Professor of Neuroscience
Recent News
2026-01-16
2025-12-30
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