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JobNimbus · 5 months ago

Implementation Specialist

Lehi, UT

Full-time

Onsite

Mid Level

JobNimbus is a company focused on guiding customers through their unique onboarding journeys. The Implementation Specialist will deliver high-impact implementation experiences, manage multiple projects, and collaborate with various teams to ensure customer success.

AppsSoftware

Responsibilities

Deliver high-impact implementation experiences for new JobNimbus customers

Guide customers through the implementation journey from kickoff to completion

Lead live walkthroughs, product training, and hands-on onboarding sessions tailored to each customer

Drive adoption by connecting product features to each customer’s goals and workflows

Track implementation progress, manage tasks and pipeline, and ensure timely follow-ups

Manage multiple implementation projects simultaneously in a fast-paced environment

Maintain detailed CRM and implementation pipeline hygiene

Collaborate with Sales, Support, and Customer Success to ensure seamless handoffs and long-term success

Qualification

Customer implementationProject managementCommunication skillsSoftware tools proficiencyProactive learningCustomer trainingHome Exteriors experienceDetail-orientedTeam collaboration