Teladoc Health · 2 days ago
Senior Product Manager, Member Experience
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $155K/yr
5+ years expTeladoc Health is transforming the health care experience and empowering people everywhere to live their healthiest lives. In this role, you’ll have the unique opportunity to drive the strategy for one of the fastest-growing therapeutic areas in digital health by shaping how millions of members access and adhere to GLP-1 therapy through a clinically rigorous, digitally supported program.
Health CareMental HealthmHealthPrimary and Urgent CareTelehealthWellness
No H1B
Responsibilities
Own product management on a cross-functional team consisting of Product, Engineering, Design, Data Science, Clinicians, Operations, and Marketing operating in a hybrid of strategic and tactical functions
Build GLP-1 clinical + digital product strategy (e.g., prior authorization workflows, coverage navigation, compound vs. branded therapy, adherence support). Establish product vision and roadmap, conduct competitive analysis and collaborate with commercial teams to identify market needs, create effective product briefs, build alignment across product lines and functions, define success metrics
Partner with pharmacy, payers, and providers to drive GLP-1 access and outcomes
Drive delivery for complex initiatives. Support the Scrum team, write comprehensive features, drive cross-product prioritization, manage dependencies and risks to launch high-quality, on time features that drive intended outcomes
Manage business, clinical, operational, commercial, and technical stakeholders, including presenting to executive leadership on the progress and outcomes of your initiatives
Participate in a culture of learning and growing, foster an environment that enables your team to innovate, ask questions, learn quickly, and deliver extraordinary results for the ultimate benefit of our members
Qualification
Required
5+ years Product Management experience in cross-functional, Agile product team
Mastery with overseeing the entire product development lifecycle, from ideation to launch and post-launch optimization
Demonstrated experience driving product vision, design discussions, and developing new products & technologies at scale
Proven experience leading complex initiatives in a fast-paced environment, balancing big picture approach with day-to-day product direction
Demonstrated ability to prioritize and negotiate trade-offs for optimal value delivery
Excellent written, presentation, and verbal communication skills – highly skilled at articulating the 'what, why, and how.' Strong executive presence
Preferred
Experience in the digital health and/or health tech industry required
Experience with GLP-1 drugs, weight loss products, or metabolic health, along with specialty pharmacy, PBMs, or payer environments highly preferred
Believer in collaboration and transparency
Passionate about improving consumer experience in healthcare, B2C/B2B2C experience preferred
Independent self-starter, with a can-do attitude and flexibility to quickly adapt and produce in a rapidly changing environment
Comfort with clinical + regulatory product requirements (prior auth, HIPAA, FDA-regulated experiences)
Benefits
Performance bonus
Inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Company
Teladoc Health
Teladoc is a telehealth platform that offers primary care, mental health, and chronic condition management services for patients.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$172.85MKey Investors
Silicon Valley BankIcon VenturesKleiner Perkins
2016-07-12Post Ipo Debt· $80M
2015-07-01IPO
2014-09-18Series C· $50.25M
Leadership Team
Charles Divita
Chief Executive Officer and Board of Directors Member
Kim LaFontana
Senior Vice President, Enterprise Commercialization
Recent News
HealthCareIT News
2026-01-08
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2026-01-04
2025-12-31
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