Customer.io · 23 hours ago
Marketing Operations Manager
United States
Full-time
Remote
Mid Level
$110K/yr - $110K/yr
3+ years expCustomer.io is a platform that helps companies send automated communications effectively. They are seeking a Marketing Operations Manager to design, build, and optimize marketing operations to enhance their SaaS product's reach and efficiency, collaborating closely with various teams to support overall business objectives.
Digital MediaProduct SearchSaaSSoftware
Responsibilities
Maintain rigorous data analysis and auditing practices to uphold data integrity
Implement and refine processes and integrations to improve overall marketing operational efficiency
Ensure seamless functionality across all platforms for optimal data flow and accessibility
Support the development and execution of marketing campaigns for CIO
Operationalize campaign creation, deployment, and management processes to ensure efficiency and effectiveness on behalf of our Growth and Demand Generation teams
Own and manage all aspects of Google Analytics, including monitoring web tracking metrics like visitors, sessions, conversions, and SEO performance
Manage relationships with agencies regarding GA, Ads, and website optimization
Collaborate closely with the sales, product, customer success, and other marketing teams to ensure marketing efforts support overall business objectives
Qualification
Required
3-5 years in Revenue Operations, Marketing Operations or Sales Operations (Ideally at a B2B SaaS company)
2+ years working in a fast-growing start-up environment where a growth mindset, adaptability and a drive for continuous improvement are valued
High Technological Proficiency in CRM and database management systems (e.g., Salesforce, Snowflake), integration architecture and process building
Experience in managing Google Analytics and other similar web analytics tools
Demonstrated capability in building & managing custom integrations integrations, including comfort working with APIs and webhooks
Comfort building, testing and deploying roust no-code automators in tools such as N8n, Zapier, SFDC Flows, Postman etc
Strong problem-solving skills with a history of using automation to address complex issues
Experience in data handling, including analytics, database management and SQL
Ability to independently manage projects and contribute to team goals while maintaining detailed documentation and adhering to internal project management methodologies
Preferred
Highly self-motivated with a passion for software, automation, integration, and continuous learning
Exceptional organizational skills, with experience in project management methodologies and thorough documentation practices
A team-oriented mindset with the ability to work effectively under minimal supervision
Benefits
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
16 weeks paid parental leave
Unlimited PTO
Stipends for remote work and wellness
A professional development budget
Company
Customer.io
Customer.io enables users to send newsletters to selected segments of customers using their website data.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$9.8MKey Investors
Spectrum EquityOregon Venture Fund
2022-03-08Series A
2021-06-24Equity Crowdfunding· $5M
2017-03-24Seed· $2.9M
Leadership Team
Colin Nederkoorn
Founder & CEO
John Allison
CoFounder, Board Member, CTO Emeritus
Recent News
2025-11-05
SearchEngineLand
2025-11-02
2025-04-10
Company data provided by crunchbase