Snr Director, Operations jobs in United States
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AEO (Association for Enterprise Opportunity) · 3 months ago

Snr Director, Operations

AEO is the leading voice of innovation for entrepreneurship and small business, aiming to create economic opportunities for underserved entrepreneurs. The Senior Operations Director will lead the organization's finance, operations, technology, project management, and grant reporting functions to ensure efficient internal processes and support the organization’s mission and objectives.

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Responsibilities

Develop and manage annual budgets in collaboration with the executive team, ensuring alignment with programmatic and operational goals
Oversee grant financial reporting and reconciliation, ensuring compliance with funder guidelines and timely submissions
Conduct financial forecasting and scenario planning to ensure organizational sustainability and strategic growth
Manage accounts payable/receivable, payroll processing, and compliance with all financial regulations
Streamline and enhance operational policies, procedures, and systems to improve organizational efficiency
Monitor and manage organizational risk, ensuring compliance with laws, regulations, and best practices
Oversee office administration, procurement, vendor management, and facilities to ensure seamless operational support for all programs
Integrate operational processes with program delivery to ensure consistent execution across departments
Develop and execute a technology strategy that aligns with organizational goals, leveraging software and tools to enhance efficiency
Oversee IT infrastructure, vendor management, and the integration of systems for grant reporting and operational analytics
Evaluate emerging technologies and recommend solutions to improve organizational capacity and program delivery
Lead and oversee cross-functional project teams in planning, executing, and monitoring strategic initiatives and grant-funded projects
Define project goals, KPIs, and deliverables in collaboration with internal and external stakeholders
Implement project management frameworks and tools to ensure successful delivery within scope, budget, and timeline
Manage and oversee all grant reporting activities, ensuring compliance with funder requirements and alignment with organizational goals
Collaborate with program and finance teams to gather data, analyze outcomes, and track progress against grant objectives
Ensure timely preparation, review, and submission of detailed grant reports, fostering transparency and trust with funders
Monitor grant deliverables, addressing challenges proactively to maintain compliance and achieve organizational impact
Oversee recruitment, onboarding, and support performance management processes, ensuring alignment with organizational goals and culture with employer of record
Manage HR policies and procedures, including benefits administration, compliance with employment laws, and internal communications
Support staff development initiatives, including training, mentorship, and career advancement opportunities
Promote a positive workplace culture by coordinating employee engagement activities, including team-building events, celebrations, and recognition programs
Address HR issues and provide guidance to staff on workplace policies and conflict resolution
Monitor and manage employee leave policies, including vacation, sick days, and personal leave, ensuring accurate record-keeping and equitable application

Qualification

Operations ManagementFinancial ManagementHuman Resource ManagementProject ManagementTechnology StrategyGrant ManagementLeadership SkillsCommunication SkillsAnalytical SkillsTeam-Building SkillsMicrosoft Office SuiteProblem-Solving SkillsInterpersonal Skills

Required

Bachelor's degree in Business Administration, Finance, Operations Management, Human Resources, or a related field; MBA or relevant advanced degree preferred
Minimum 10 years of progressive experience in operations management, finance, human resources, technology, project management, and/or grant management, preferably in the nonprofit sector or a related industry
Proven track record of managing cross-functional teams and delivering successful outcomes for large-scale projects and initiatives
Experience overseeing grant reporting and compliance, including financial management of grant-funded programs
Strong financial acumen, with demonstrated expertise in budgeting, financial analysis, compliance, and forecasting
Advanced knowledge of operational best practices, including process optimization, risk management, and organizational development
Proficiency in leveraging technology to enhance operational efficiency, data management, and reporting
Skilled in project management methodologies and tools, with the ability to define KPIs, allocate resources, and ensure timely delivery
Expertise in human resource management, including recruitment, policy implementation, employee engagement, and workplace compliance
Exceptional leadership and team-building skills, with the ability to mentor and manage staff effectively
Strong interpersonal and communication skills, including the ability to collaborate across departments and represent the organization to external stakeholders
Strategic thinker with excellent analytical, problem-solving, and decision-making capabilities
Deep commitment to the mission and values of AEO, with a passion for economic empowerment, social impact, and entrepreneurship
Proficiency in financial and project management software, grant management systems, and HR platforms
Strong proficiency in Microsoft Office Suite and other tools for operational and data analysis

Benefits

Comprehensive benefits package
Generous leave policies

Company

AEO (Association for Enterprise Opportunity)

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AEO is the leading national organization and voice for entrepreneurship and small business development in the United States.

Funding

Current Stage
Early Stage

Leadership Team

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Connie Evans
President & CEO
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Brian AM Williams
VP, Chief Technology Officer, Department of Data and Analytics
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Company data provided by crunchbase