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Behavioral Health Group - BHG · 7 hours ago

Internal Consultant, Transformation (TMO) Leader

Dallas, TX

Full-time

Onsite

Senior Level

5+ years exp

Behavioral Health Group (BHG) is seeking a Transformation Leader to lead enterprise-wide transformation initiatives and streamline operational processes. This strategic role involves aligning executive leadership with execution teams while managing a high-impact transformation team to enhance growth and efficiency across the organization.

Addiction TreatmentHealth CareInsuranceOutpatient CarePayments

Responsibilities

Vision Setting: Establishes the strategic vision by developing a clear roadmap to achieve the firm’s long-term goals

Strategic Transformation: Lead initiatives that enhance growth, operational efficiency, and scalability across BHG

Communication: Leads top-down and bottom-up communication; aligns with initiative owners and updates leadership and the board

Team Alignment & Collaboration: Fosters cross-team collaboration and coordination across departments

Promote Accountability: Promotes ownership of transformation goals by empowering individuals

Optimize Workflows & Standardization: Streamline and standardize scheduling, billing, revenue cycle management, and patient flow across all locations

Drive Data-Driven Decision Making: Use measurable KPIs and performance metrics to identify inefficiencies, track initiative success, and ensure continuous improvement

Lead Organizational Change: Develop and execute structured change management strategies, ensuring smooth adoption of transformation efforts

Enhance Communication & Engagement: Educate teams on best practices, process standardization, and technology adoption, while providing transparent leadership updates

Implement Structured Reporting: Regularly present initiative progress, roadblocks, and results to leadership and the board for informed decision-making

Standardize Best Practices: Implement proven operational models to drive efficiency, consistency, and scalability across BHG’s network

Optimize Technology Integration: Partner with IT to integrate and streamline technology platforms for improved practice management

Enhance Process Efficiency: Identify manual inefficiencies and implement workflow optimizations that reduce administrative burden and improve operational performance

Strengthen Process Governance: Establish clear frameworks for tracking and improving supply chain, procurement, and financial operations

Manage & Mentor Transformation Team: Lead high-impact team ensuring successful execution of key initiatives

Foster a High-Performance Culture: Promote continuous improvement, accountability, and collaboration across teams

Strengthen Cross-Functional Collaboration: Work closely with different departments to ensure company-wide alignment

Develop & Support Talent Growth: Equip practice managers and operational leaders with the tools needed to sustain transformation efforts

Responsible for complying with all federal, state and local regulatory agency requirements

Participate in community and public relations activities as assigned

Demonstrates the belief that addiction is a brain disease, not a moral failing

Demonstrates hope, respect, and caring in all interactions with patients and fellow Team Members

Establishes and maintains positive relationships in the workplace

Can work independently and under pressure while handling multiple tasks simultaneously

Makes decisions and uses good judgment with confidential and sensitive issues

Dealing appropriately with others in stressful or other undesirable situations

Participate in and provide in-service training as required by federal, state, local, and accrediting agencies

Attend conferences, meetings and training programs as directed

Qualification

Change ManagementHealthcare ExperienceProject ManagementData-Driven Decision MakingLeadership ExperienceProcess ImprovementStakeholder EngagementMulti-site ExperienceCommunication SkillsTeam Collaboration

Required

5–7 years of experience in management consulting, enterprise strategic program management, or similar roles, with experience in healthcare required, preference for behavioral health exposure

Strong leadership experience in driving organizational change, process improvement, and business transformation initiatives

Exceptional communication and executive presence, with the ability to engage the Board, leadership teams, and operational staff at all levels

Expertise in change management and stakeholder engagement, with the ability to gain buy-in across executives, practice managers, and frontline staff

Proven ability to lead cross-functional teams and manage competing priorities with strong project management skills to deliver initiatives on time and within budget

Data-driven mindset, with the ability to establish KPIs, track performance metrics, and use insights to drive continuous improvement

Preferred

Master's degree (MBA or related field) is a plus but not required

Multi-site healthcare experience is a plus but not required

High integrity

Excellent verbal and written communication skills

Sound judgment

Efficient

Self-starter

Ability to work independently and under pressure while handling multiple tasks simultaneously

Ability to make decisions and use proper judgment with confidential and sensitive issues

Must be able to react quickly and make effective decisions

Demonstrate basic computer/word processing skills

Demonstrate basic knowledge and skill in the use of typical office equipment such as calculator, fax machine, copier, computer, telephone, and computer programs

Company

Behavioral Health Group - BHG

Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited outpatient opioid treatment and recovery centers in the U.S., delivering comprehensive, personalized evidence-based medical and behavioral therapies for individuals with opioid use disorder.

Founded in 2006

Dallas, Texas, USA

1001-5000 employees