Duit Holdings, Inc. · 2 months ago
IT Field Support Specialist 2 (HR025)
Howard County, Maryland, United States
Full-time
Hybrid
Mid Level
4+ years expDavis Unlimited Information Technologies, Inc. (DUIT) is a rapidly growing woman-owned and minority-owned IT consulting company based in Baltimore, Maryland. They are seeking a Mid-level IT Field Support Specialist to provide Tier 2 and 3 support for hardware and peripherals, conduct site surveys, and train personnel in hardware use.
Building MaterialConstructionInfrastructure
No H1B
Security Clearance Required
Responsibilities
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals
Well-versed in installing windows, software, applications, antivirus and patches
Demonstrated ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Demonstrated expertise in Microsoft Windows 7 and 10
Familiar with Active Directory security and policies
Excellent analytical and problem solving skills
Must be able to drive company vehicle
Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management
Must be able to lift up to 50 pounds
The usual and customary methods of performing the job's functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas
Qualification
Required
4 or more years of experience as a hardware technician
Active high-level authorization to view nondisclosed information that required an investigative screening exam
Valid driver's license and an acceptable driving record
Security background check
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals
Well-versed in installing windows, software, applications, antivirus and patches
Demonstrated ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Demonstrated expertise in Microsoft Windows 7 and 10
Familiar with Active Directory security and policies
Excellent analytical and problem solving skills
Must be able to drive company vehicle
Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management
Must be able to lift up to 50 pounds
Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas
MUST be CWIP Compliant - A+, Net+ or Sec+
Minimum education and experience level: High school/GED and four (4) years of experience and Security + Certification
Equivalent education and experience: Associate's degree in a technical field and two (2) years of experience or a Bachelors' degree in a technical field
Benefits
Great Health/Dental/Vision/Other Insurance Benefits
Excellent 401K plans
11 Paid Company Holidays & PTO Tiers
Educational Reimbursement Programs
Recognition of outstanding work and other employee incentives
Opportunities for advancement
Company
Duit Holdings, Inc.
Duit Holdings, Inc.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase