Konica Minolta Business Solutions U.S.A., Inc. · 2 months ago
GCS Business Analyst
United States
Full-time
Remote
Senior Level
5+ years expKonica Minolta Business Solutions U.S.A., Inc. is currently offering an exciting opportunity for a GCS Business Analyst. The role involves managing projects related to business processes, utilizing data analytics to deliver insights and recommendations, and developing reporting tools to enhance operational efficiency.
Business IntelligenceCloud Data ServicesDocument ManagementEnterprise Resource Planning (ERP)Information TechnologyManufacturingMobile AppsPrintingUnified CommunicationsWeb Development
Responsibilities
Follows prescribed process and procedures including systems and tool utilization – provides insight for continuous business process improvements
Conducts business needs assessment, research and analysis and provides business cases
Serves as a key point of contact/lead for advanced projects, provides project and progress reviews to business unit owners
Develops documentation of business process flows; Assess and document existing and creates new business procedures
Review and develop metrics and reporting tools that could be used to measure effectiveness and efficiencies of processes and/or systems
Evaluates requirements for potential new project and business opportunities, collects and organizes data required for project deliverables
Supports system development and testing by providing clear requirements
Validates functionality, quality and completion of project deliverables
Implements management approved solutions, providing plans, schedules and written reports for review
Demonstrates a high aptitude for learning new concepts and skills
Actively participates in learning opportunities and completes assigned curriculum in a timely manner: applies knowledge to continuously improve the customer experience
Completes advanced projects and complex tasks as assigned by management
Qualification
Required
High school or equivalent, BS or BA preferred
5 years experience in project coordination and business development, data analysis or other related
Excellent verbal and written communication skills
Ability to analyze processes and procedures looking for opportunities and gaps
Ability to identify and clearly articulate options and/or tools available to streamline workflow
Knowledge of systems and applications used to support a call center environment
Good customer service and interpersonal skills
Excellent time management skills
Excellent troubleshooting skills
Provides guidance and support to junior team members
Ability to problem solve with minimal assistance
Computer skills- Microsoft Office, Word, Excel, PowerPoint
Detail Oriented
Ability to work in a fast paced environment
Occasional travel may be required
Preferred
Microsoft technology certifications preferred
Understands financial systems and P&L accounting preferred
Strong background in web technologies like PHP or ASP preferred
Company
Konica Minolta Business Solutions U.S.A., Inc.
Konica Minolta Business Solutions U.S.A., Inc. is revolutionizing the Workplace of the Future™.
5001-10000 employees
H1B Sponsorship
Konica Minolta Business Solutions U.S.A., Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (1)
2022 (5)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2021-04-06Acquired
Leadership Team
Frank Mallozzi
President, IPP
Todd Croteau
President: Global IT Services
Recent News
2026-01-13
Morningstar.com
2025-10-31
Company data provided by crunchbase