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Chesterwye Center, Inc. · 2 months ago

Day Program Manager

Grasonville, MD, USA

Full-time

Onsite

Mid, Senior Level

$50K/yr - $55K/yr

3+ years exp

Chesterwye Center, Inc. is dedicated to supporting individuals with Intellectual Disabilities through innovative day services. The Day Program Manager is responsible for overseeing day services operations, supervising staff, and ensuring compliance with regulations while promoting meaningful community engagement for participants.

Government Administration

Responsibilities

The Program Manager of Day Services leads their team to ensure participants receive meaningful, high-quality services, both in the center and community-based, that focus on individual choice, maximizing community membership, and employment support

Promote and ensure adherence to supporting people to lead fulfilling lives with a sense of belonging, purpose and meaningful relationships

Provide quality supervision to the Direct Support Professional staff at the center and in the community, and give guidance and direction on a consistent basis while promoting Person-Centered Thinking and individual choice for participants

Oversee the development and implementation of meaningful day services, individualized schedules, and oversee both in-center and community-based activities related to the PCP Outcomes and goals

Act as a liaison between the day services and the community to form and maintain meaningful community connections. Guide and support staff in developing partnerships and utilizing resources in the community that give participants the opportunity to develop and maintain skills related to community memberships, volunteer opportunities, retirement, and employment in integrated settings

Attend annual PCP meetings and Team Meetings as necessary

Ensure daily attendance and documentation of activities and progress on PCP goals is reflected in iCare Manager

Attend meetings and webinars to stay informed of best practices and upcoming changes. Ensure center and programming continues to comply with CMS Final Rule. Prepare, educate, and lead staff towards change to new DDA Meaningful Day Services and fee for service billing in LTSS Maryland

Develop and maintain a positive working relationship with other organizations, families, and government officials

Ensure compliance with Chesterwye Center, DDA, OHCQ and other local state and federal regulations, policies and procedures

Conduct community-based visits to ensure that the people we support, and staff are engaged in meaningful activities and implementing goals. Provide support to staff

Ensure that the health and safety needs of individuals who receive services are met consistent with COMAR, Center for Medicaid Services, Board of Nursing regulations, accreditation standards, and Chesterwye’s policies and procedures

Write outcomes, goals, and strategies as part of the Individual Planning process, and work with the Quality Manager to ensure that progress is being made toward the achievement of those outcomes, goals, and strategies

Conduct and document one-on-one supervision meetings with the Assistant Program Manager at least once per month

Use Chesterwye’s database to ensure accurate and timely input of data and information

Ensure that employees are scheduled for shifts, that staff are using Chesterwye’s time management system, and to avoid excessive use of overtime

Ensure that all staff understand and work toward fulfilling the mission of the agency

Attend and monitor Chesterwye’s participation in annual PCP Meetings

Participation in the organization’s management team meetings

Work closely with HR to schedule, interview, and hire new staff

Attend DDA-sponsored meetings, orientations, and training as assigned

Review all incident reports and progress reviews for individuals

Support and guide direct service staff in their efforts to connect clients to their communities

Ensure timesheets are correct and before submitting to payroll

Oversee and supervise petty cash

Maintain a positive and cooperative working relationship with the agency nurse

Ensure all monthly paperwork is reviewed and submitted in a timely manner

Remain up to date and ensure all team members are trained on the changes to an individual’s PCP and individual-specific training

Guarantee all individual-specific protocols, nursing plans, behavioral plans, and other individual-specific information pertaining to someone’s support needs is accurate, revised annually or when necessary

Ensure all other mandatory trainings and certifications are completed in the required timeframe for yourself and all DSPs in your assigned programs

Ensure completion of daily service notes, daily attendance, and other required documentation by DSPs. Provide feedback and re-training when necessary

Monitor that all team member injuries are immediately documented and reported to the appropriate HR representative

Ensure vehicles are well maintained, and request assistance from other support departments if needed

Actively participate in all licensing reviews

Work within the program budget, and review weekly work reports and monthly financial statements to ensure adherence to the budget

Monitor all financial documents for people supported to ensure accuracy and spending integrity

Submit credit card receipts and code appropriately

Approve credit card receipts of program purchases submitted by the Supervisor

Responsible for financial management requirements of individuals and organizational funds based on each program’s policy and expectations

Qualification

Supervisory experienceDDA programsPerson-centered planningMS OfficeCommunication skillsACRE certificationFlexible schedule

Required

High School Diploma required

Minimum of 3 years' experience in a supervisory capacity or a minimum of 5 years' experience supporting people with developmental disabilities

Knowledge of DDA waiver programs and services and experience in the development of community-based activities and person-centered planning

Excellent oral and written communication skills

Valid driver's license

Must be available to work a flexible schedule as dictated by the needs Chesterwye Center

Must be able to lift up to 50lbs

Position requires frequent standing and walking

Ability to obtain ACRE certification within 90 days of employment

Preferred

Associates Degree in relevant field preferred

Proficiency in MS Word, Excel, Outlook and other technology tools preferred

A Bachelor of Arts degree from an accredited college or university in a human services-related area including, but not limited to, Social Work, Psychology, or Education preferred

At least three years of experience in the field of developmental disabilities and one year of supervisory experience

Must have access to personal use of a vehicle to conduct agency business, including the transportation of supported individuals

Must have an acceptable driving record as determined by criteria established by Chesterwye's insurance carrier and Chesterwye policy