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CoreSite · 8 hours ago

Data Center Operations Technician IV - Night Shift (DE3) (1763)

Denver, CO

Full-time

Onsite

Senior Level

$38/hr - $43/hr

5+ years exp

CoreSite empowers a more connected future through high-performance data centers and interconnection solutions. The Data Center Operations Technician IV will be responsible for the operational integrity and regulatory compliance of the data center's electrical, mechanical, fire life safety systems, and communications infrastructure, ensuring maximum operational efficiency and customer uptime.

Enterprise SoftwareGovernmentInformation TechnologyInternetService Industry

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems

Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control

Tracking and trending operational characteristics

Mentoring of junior staff

Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance schedule

Work with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systems

Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT

Manage systems to avoid unplanned, customer-impacting outages

Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency

Provide applied mechanical and integrated control expertise for the entire data center

Work as a primary knowledge expert in regard to fire and electrical codes

Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities

Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities

Trouble Ticket Management

Work Order Completion Process

Infrastructure projects (Internal/Customer)

Cage Build-Outs

Overhead Installations

Rack and Stack

Navigate and utilize a CMMS system

Use developed procedures to solve problems

Assist in asset and consumable inventory management

Responsible for the tracking and proper labeling of all equipment per established procedures

Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly

Provide physical security within the CoreSite premises

Provide day-to-day exceptional customer service and support

Incident escalation and report writing

Monitor the building fire alarm system

Maintain and complete regular facility and security tours documenting and responding to found issues

Adhere to and promote CoreSite's Principles of Operational Excellence, culture, and 8 Guiding Principles

Qualification

Electrical systems expertiseMechanical systems expertiseFire life safety systemsData center operationsFiber optics knowledgeIndustrial safety practicesData trendingAnalysisMulti-tasking abilityLeadership skillsCommunication skillsProblem-solving ability

Required

Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems

Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety

Expert knowledge of fiber optics / cabling infrastructure and industry best practices

Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)

Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems

Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD's and Pumps, HVAC equipment, CRAC/CRAH's, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action Systems

Proven leadership skills

Proven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling

Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling

Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project)

Ability to communicate effectively with customers and internal staff

Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems

Ability to learn quickly and address issues as they arise during normal working hours or after hours

Ability to operate in and promote a rigorous process-driven team environment

Ability to logically analyze and solve problems

Ability to effectively multi-task multiple projects

Operate Hand and Machine Tools (hammer, drill, saw, etc.)

Operate electrical tools such as a multi-meter or infrared camera

Bachelor's degree in Mechanical or Electrical Engineering or equivalent time in rate

5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)

Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check

Benefits

First-day medical insurance through Cigna with generous premium cost coverage

Dental insurance through Delta Dental

Vision insurance through VSP

Telemedicine through MDLive for Cigna

Healthcare and dependent care flexible spending account (FSA) plans

Health saving account (HSA) plans for employees participating in the High Deductible Health Plan

Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company

Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance

First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match

Discretionary annual bonus and equity incentive plan

Employee stock purchase plan (ESPP) with a 15% discount

16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays

Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave

Free parking or a company contribution toward a public transit pass

Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family

Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives

Technology Stipend: $100 monthly stipend

Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year

Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants

Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker

Pet Insurance: Keep your furry friends healthy and happy

Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy

Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges

Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care

Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements

Discounts : Discounts, cash back offers, and perks on thousands of brands

LinkedIn Learning Membership: Support your development when accessing LinkedIn's online library of courses and videos