Brother USA · 4 hours ago
Manager, Major Account Sales, Healthcare & Education
Miami, FL
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $110K/yr
7+ years expBrother USA is a leading provider of home and office equipment, and they are seeking a Manager, Major Account Sales, Healthcare & Education to develop a sales strategy and expand sales within the assigned territory. The role involves managing current accounts, fostering relationships, and achieving sales quotas with Healthcare and Education vertical end-user accounts in the U.S.
Customer ServiceElectronicsPrinting
Responsibilities
Identify top current end-users in territory; engage regularly with these customers to drive solid relationships, continue current customer sales, and add critical new net sales
Participate in relevant market events, including but not limited to trade shows, technology seminars, and association meetings
Collaborate with cross functional teams such as marketing, engineering, and business development to discuss Healthcare and Education vertical solutions and provide feedback on customer needs, workflows, and applications
Coordinate team selling activities to ensure utilization of all available resources in prospecting/account management activities
Manage all territory HC-EDU bids and RFPs that Brother participates in- both directly and via authorized resellers
Stay current with and monitor all variants of contracts in the HC/ED space--- including state contracts, GOV-SLED buying groups, consortiums, and cooperative agreements
Develop an ongoing sales & market business plan/strategy for the territory with objectives and measures to meet sales goals
Identify key applications and solutions market for our printing, scanning, and labeling products in the territory
Identify and capitalize on strategic partnerships, both internally and externally, communicating frequently so as to penetrate specific end-user customers through a variety of ways, including but not limited to training, inside sales strategy, new solutions, webinars, promotions, and key sales calls
Execute strategic sales plan & review findings with management chain weekly
Provide a monthly report on events of the month and keep all details updated in CRM system weekly
Manage and keep an updated calendar at least 90 days in advance
Review all vertical sales information from the CRM (Salesforce) detailing specific sales opportunities and all relevant activity
Analyze and strategize on report findings with management chain, continually monitoring and adjusting sales strategy as needed
Qualification
Required
7+ years of experience spanning the following areas: Experience in a Sales environment, managing accounts within a region
Experience managing Medium-Large end-user accounts, preferably with specific knowledge on industry operations
Advanced knowledge of 'Computer peripheral' area (e.g. Printer/Fax/MFC products & solutions)
Knowledge of Microsoft Office (Outlook, PowerPoint, Excel, Word)
Knowledge of Automation products (e.g. Digital copiers network applications)
Knowledge of Customer Relationship Management (CRM) (Salesforce preferred)
Demonstrated ability to collaborate effectively with internal/external teams, and maintain positive client relationships
Excellent communication & presentation skills (verbal & written)
Ability to diagnose customer issues & problem-solve for solutions
Preferred
Bachelor's Degree (or equivalent experience) in Business, Marketing, IT, or related field
HIPPA Privacy and Security Trained; Google for Education - Certified Education Level 1
Knowledge of existing contacts, Book of Business with Healthcare, and/or Education (K-12, Higher Education) end customers
Benefits
Health, vision, and dental insurance—all effective from day one of employment
401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately
Educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs
Company
Brother USA
Brother is a premier provider of home, home office, and business products, industrial solutions that revolutionize the way live and work.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Amerman
Director, IT Business Partner (Enterprise Operations)
Fil Wojcik
Manager, HR Business Partner
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