Honey Birdette · 2 months ago
Assistant Boutique Manager | Boca Raton
Boca Raton, FL
Full-time
Onsite
Entry, Mid Level
1+ years expHoney Birdette is a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. They are seeking a dedicated Assistant Boutique Manager to provide excellent customer service, lead a team to meet sales goals, and ensure a positive shopping experience for clients.
FashionLifestyle
No H1B
Responsibilities
Provide excellent customer service to all customers
Support Team in building an effective clienteling program and grow IG followers
Lead Team to deliver weekly sales goals in toys, bondage, lingerie
Seek to understand Customer issues, expectations and needs; take an innovative approach to anticipate and act with urgency
Ensure Customer complaints managed via the Customer complaint policy and improvement plans implemented
Deliver on commitments made to internal and external Customers upholding integrity
Support all Boutique events to ensure creation of a positive Customer experience
Provide targeted coaching and feedback to ensure company benchmarks are achieved and Team are continually improving
Uphold a culture of feedback to constantly enhance and keep the Team motivated to perform and develop within the Boutique
Create a safe work environment and exercising duty of care to protect others which includes submitting incident reports via The Hive
Support the Boutique Manager in ensuring Teams are compliant with necessary administrative functions such as store operations, visual merchandising, sales generation and team development
Support Boutique Manager by ensuring the Team follows scheduling expectations and meets state and federal employment laws and regulations
Participate in the performance management cycle with the Team
Ensure presentation is always immaculate through implementing policies, procedures and relevant tools to support superior Boutique standards that will in turn support exceptional Customer experiences
Assist in controlling store financial losses through upholding inventory policies, procedures and action plans as required
Understanding and communicating business directives, marketing campaigns, sale set ups and operational changes
Uphold a high expectation of 48-hour response time on all emails, ensuring all Boutiques respond urgently with all action required from Leadership Team and Customer Support Team
Ensure banking and Customer orders are completed in a timely manner in line with company expectations
Undertaking other duties as required to ensure the smooth running of the boutique
Qualification
Required
Must have a high school degree or equivalent
Minimum of one year of retail sales supervision experience and previous cash handling is preferred
Must be outgoing, energetic and charismatic
Must have excellent communication, organizational and time management skills
Must have excellent interpersonal skills and be able to act with integrity and business maturity
Experience developing direct reports and creating an environment where people do their best work
Must be able to complete sales transactions in POS register system
Must be able to work under close supervision and comprehend detailed instruction
Must be available to work a flexible schedule to meet the needs of the business, which include closing shifts, weekends and holiday shifts
Must have unrestricted access to work in the U.S
Must be at least eighteen (18) years of age
Must be able to lift and carry up to 25 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals
Able to stand and walk for 8 hour shifts and 40 hour work weeks
Ability to use technology (mobile devices, computers)
Ability to read instructions, reports, and information on computer/register screens and to key information into the computer daily
Preferred
Previous cash handling is preferred
Clienteling experience preferred
Benefits
Competitive medical, dental, vision insurance plans with FSA and Dependent Care FSA options.
Generous and Parental Leave Policy with eligibility extended to all parents regardless of gender or primary/secondary caregiver status.
Pet Insurance for those who need it too!
Employee Assistance Program.
Pre-tax Transportation/Commuter Benefits options.
Paid Time Off.
Generous product discount!
Employee Resource Groups.
401K program with Company match.
Company
Honey Birdette
Honey Birdette boutiques are flirty, playful & unapologetically sensual, with lush décor & champagne.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-06-29Acquired
Recent News
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