Sigma Technologies, Ltd. · 1 day ago
Program Manager - Fiber Design
United States
Full-time
Remote
Senior Level
7+ years expSigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states, seeking an experienced Program Manager. The Program Manager will oversee program execution, provide strategic direction, mentor project managers, and manage client relationships to ensure projects are delivered on time and to the highest standards.
CRMInformation TechnologyTelecommunications
Responsibilities
Responsible for measuring and developing the project manager's abilities and effectiveness through KPIs and set core competencies in accordance with corporate governance
Work closely with cross-functional teams to ensure smooth project implementation and customer satisfaction
Attend industry events, conferences, and networking opportunities to enhance the company's visibility
Serve as a mentor and coach to other project managers, offering guidance and support
Oversees project managers in the delivery of all Program related projects in accordance with the contractual agreement, scope, schedule, and budget of the project
Oversee the planning, scheduling, and execution of all phases of projects within the designated program in accordance with project management processes, policies, guidelines, and corporate governance
Develop and monitor high-level project workflows, validate project scopes, and collaborate on project priorities
Oversees the creation of proposals, kickoff meetings, and discovery calls
Prepare, review, and approve project change orders and/or correction actions in collaboration with the client, Project Engineer(s), and Operations Manager
Provide program cost forecasting over the life of the project or program
Ensure the successful closure of the program, including finalizing all program activities, obtaining acceptance from stakeholders, and conducting post-program evaluations
Document lessons learned and share best practices with the organization
Maintain clear and consistent communication with program stakeholders, including executive leadership, project managers, and cross-functional teams
Provide regular program updates to management and stakeholders
Resolve conflicts and facilitate effective communication within the program team
Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated
Accountable for contractual correspondence and communication with all stakeholders, including identification and reporting of risks, liabilities, and opportunities
Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle
Manage Program level P&L reporting
Build and maintain strong relationships with senior leadership at existing customers
Build an understanding of the customer’s organizational structure and decision-making process
Identify and understand client challenges, propose solutions, and tailor product/service offerings accordingly
Conduct thorough market research to stay informed about industry trends, customer preferences, and competitor activities
Lead Program update calls and in-person meetings with external clients
Monitor and manage expectations of communication between staff and external clients
Develop and execute a strategic plan to identify and target new business opportunities at the customer
Collaborate with the sales team to develop sales strategies, set targets, and achieve revenue goals
Prepare and deliver compelling presentations and proposals to potential customers
Negotiate contracts and terms of agreements with clients, ensuring a win-win outcome for both parties
Maintain accurate and up-to-date records of sales activities and client interactions in the CRM system
Keep abreast of the company's product/service offerings, updates, and enhancements
Other duties as assigned
Qualification
Required
Bachelor's of Science in Engineering/Engineering Technology or Bachelor's of Business Administration; or an equivalent combination of education and experience
A minimum of 7 years of experience with telecommunications/Fiber engineering, operations, and/or project management including financial oversight and personnel development
A minimum of 3 years of functional, or direct people management experience, with the proven ability to lead, motivate, and influence
Project Management Certification (PMP) or equivalent certification/experience required
Proven experience in project management, with a track record of successfully delivering projects on time and in budget
Strong leadership, communication, and interpersonal skills, with the ability to manage multiple stakeholders with competing priorities
Must be results-driven with a dedicated focus on achieving successful project performance, customer satisfaction, and organic sales growth
Demonstrated a level of understanding of commonly used project management concepts, practices, and procedures
Adaptability and problem-solving abilities
Exceptional attention to detail and organizational skills
Available during the 'core' work hours of 8:00 a.m. to 5:00 p.m. Evening and weekend work may be required as duties demand
Willing and able to travel regularly (20%-30%), which will include overnight travel
Dependable transportation and valid driver's license and insurance
Able to pass a background check/drug test/driving record check
Authorized to work in the United States
Company
Sigma Technologies, Ltd.
Sigma Technologies is a leading engineering and design firm specializing in infrastructure solutions for the power and telecom industries.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ryan Hetrick
President
Company data provided by crunchbase