Walmart Canada · 2 months ago
Manager, Operations Analytics- Process Mining
San Bruno, CA
Full-time
Onsite
Mid, Senior Level
3+ years expWalmart Inc. is a leading retail organization that focuses on operational excellence through advanced analytics. The Process Mining Manager will analyze and optimize operational processes, collaborating with various teams to identify improvement opportunities and implement solutions.
DeliveryRetailShopping
Responsibilities
Execute and support the process mining roadmap across Operations and Client Services, from data ingestion to insight generation and action planning
Analyze large-scale operational event logs to identify inefficiencies, process deviations, and automation opportunities
Partner with Data Engineering, Product, and Ops Tech teams to operationalize insights through automation, workflow redesign, or internal tooling enhancements
Build and maintain interactive dashboards and KPIs to monitor process health, throughput, and business impact
Translate analytical insights into actionable business recommendations and present findings to senior stakeholders
Collaborate with Process Excellence and Automation teams to develop repeatable frameworks and templates for process discovery and improvement
Contribute to change management and enablement materials to support adoption of new tools or redesigned processes
Maintain documentation of process models, best practices, and lessons learned to drive continuous improvement
Stay current with emerging process mining technologies and trends in process intelligence, automation, and AI
Qualification
Required
Bachelor's degree in Business Analytics, Computer Science, Industrial Engineering, Operations Research, or a related field
3–5 years of experience in process improvement, analytics, or operational excellence within a data-driven or technology environment
Experience using process mining platforms (Celonis, UiPath Process Mining, Apromore, etc.) to identify and quantify process optimization opportunities
Strong analytical and problem-solving skills, with proficiency in SQL and at least one data analysis tool (Python, R, Power BI, or Tableau)
Demonstrated ability to work cross-functionally with business, analytics, and engineering teams
Excellent communication skills with the ability to translate complex analyses into clear business recommendations
Preferred
Master's degree in Operations Research, Industrial Engineering, or Business Analytics
Experience in digital operations, ad tech, or enterprise-scale service organizations
Familiarity with automation technologies (RPA, workflow automation) and API-driven integration
Lean Six Sigma certification or equivalent experience applying continuous improvement methodologies
Experience working in agile environments with iterative delivery cycles
Knowledge of operational KPIs and metrics relevant to service delivery and client operations
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
10001+ employees
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase