Zantech ยท 2 months ago
Program Manager SME
Washington, DC
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expZantech is a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions. They are seeking a Program Manager SME to lead program and project management support for the USCIS Business Process Improvement and Management Support Services project, enhancing operational performance and efficiency across various directorates.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Facilitate cross-functional collaboration across VER, FOD, USCIS, DHS, and with the larger immigration enterprises
Ensure policy and operational alignment through regular coordination meetings, documented action items, and tangible process improvements
Develop and implement data-driven strategies to optimize operational efficiency, with quarterly progress reports on key performance indicators (KPIs)
Conduct technology assessments and provide actionable recommendations for IT enhancements, including adoption of emerging technologies such as artificial intelligence (AI)
Deliver detailed business requirement documentation, including process flow diagrams, use cases, and functional specifications to support IT development initiatives
Implement and scale Agile methodologies with clearly defined roles, responsibilities, and success criteria
Establish and maintain governance artifacts (e.g., RACI charts, project charters, and gate reviews) to ensure consistent oversight and accountability
Facilitate/promote enterprise-wide collaboration among VER, FOD, USCIS, and DHS objectives
Develop strategic roadmaps and implementation plans
Provide governance support through regular project health assessments, identifying risk and recommending mitigation strategies
Establish performance monitoring mechanisms to track project outcomes, providing monthly status reports
Qualification
Required
Minimum of 10 years of progressive experience in program and project management, including at least 5 years managing large-scale, complex federal programs or initiatives
Demonstrated ability to lead cross-functional teams and manage competing priorities
Experience with Agile methodologies, program planning, risk management, and performance reporting
Strong communication and stakeholder engagement skills at the executive level
Bachelor's degree in Business Administration, Public Administration, Information Technology or a related field
Project Management Professional (PMP)
Program Management Professional (PgMP) or equivalent
US Citizenship and the ability to obtain and maintain an active DHS background investigations or higher clearance, per contract requirements
Preferred
Master's degree
Agile certification
SAFe certification
Benefits
Competitive compensation
Strong benefits
A vacation package
Company
Zantech
Zantech delivers advanced technology solutions to US Government agencies, specializing in digital modernization, cybersecurity, and cloud computing for mission-critical operations across defense, intelligence, and civilian sectors.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Zia Islam
Founder & COO
Company data provided by crunchbase