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Terracon · 2 months ago

Resource Coordinator

Fort Collins, CO

Full-time

Onsite

Mid Level

$21.75/hr - $26/hr

3+ years exp

Terracon is a 100 percent employee-owned multidiscipline consulting firm focused on solving engineering and technical challenges. The Resource Coordinator role involves dispatching employees and managing service requests to ensure efficient operations while prioritizing safety and communication with various stakeholders.

Civil Engineering

Responsibilities

Answer and manage incoming calls and dispatch employees with appropriate skills or certifications to precise locations at necessary times

Skilled at prioritizing projects and managing logistics (equipment, internal logistics) according to urgency and importance, utilizing negotiation skills when conflicts arise

Relay information and instruction to employees, their managers, labs and other project stakeholders (internal employees, client, contractors, etc.) as appropriate

As the hub for the department or office, maintain communication with field units to coordinate and prioritize schedules day-to-day

Dispatch in an incident and injury free manner consistent with Terracon’s guidelines to keep the care and concern of employees a priority

Communicate effectively with customers, employees, and leaders

Use materials dashboard, CMELMS and other tools to effectively distribute employees and balance workload

Perform other office duties, if needed, and work with others to meet deadlines

Coordinate between other regional offices to cover projects

Manage resource conflicts among employees, clients and office/regional leadership team using negotiation strategies

Follows safety rules and practices and other safety requirements for all projects. Performs pre-task planning prior to executing work. Report any safety issues or concerns to management

Be responsible for maintaining quality standards on all projects

Perform other duties as assigned