LogicMonitor · 4 hours ago
Solutions Architect
Austin, TX
Full-time
Hybrid
Mid, Senior Level
$86K/yr - $115K/yr
5+ years expLogicMonitor is a company dedicated to fostering a culture of performance and recognition. The Solutions Architect will design and deliver innovative technical solutions to drive customer success, collaborating with various teams to implement solutions that enhance the LM platform.
Artificial Intelligence (AI)Cloud InfrastructureDevOpsInformation TechnologyIT InfrastructureSaaS
Responsibilities
Collaborate with prospects and customers to scope custom implementations, integrations, and solutions that maximize the value of LogicMonitor’s platform
Assess the feasibility of monitoring use cases and integrations, clearly articulating value, impact, and effort to both technical and non-technical stakeholders
Explore emerging technologies and new product features to enhance monitoring capabilities and guide services approaches for platform enhancements
Develop detailed estimates for services proposals, including timelines, effort, and pricing. Partner with Sales and Customer Success teams to draft comprehensive Statements of Work (SOWs) and collaborate on peer reviews
Lead post-sales discovery and design of custom solutions while assisting Solutions Engineers with deployment tasks during Professional Services engagements
Contribute to internal initiatives by optimizing pre-packaged Professional Services offerings, enhancing standard operating procedures, and driving automation for scalable service delivery
Qualification
Required
Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or equivalent practical experience
5+ years of IT experience supporting domains such as server, network, security, storage, virtualization, or cloud infrastructure, with a strong understanding of ITIL best practices
3+ years of programming experience in Python, PowerShell, Java, Groovy
Experience with REST or SOAP APIs, including HTTP, JSON, XML, and regular expressions
Proven experience in a customer-facing role, such as professional services or consulting
Willingness to travel up to 10-20%
Experience using AI tools to enhance productivity, innovation, or problem-solving
Benefits
Comprehensive health, dental and vision coverage
Generous parental leave policies
Access to our Employee Assistance Program
Various Wellness programs
A 401K with company matching
A learning and development stipend
An unlimited vacation policy
Company
LogicMonitor
LogicMonitor is a hybrid observability platform that provides IT observability and monitoring for cloud-based IT infrastructures.
1001-5000 employees
H1B Sponsorship
LogicMonitor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (3)
2022 (4)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$942.95MKey Investors
Providence Equity Partners
2024-11-20Private Equity· $800M
2024-11-20Debt Financing
2021-12-15Debt Financing
Leadership Team
Christina Kosmowski
Chief Executive Officer
Carol Lee
Chief Financial Officer
Recent News
2025-12-11
2025-12-06
Company data provided by crunchbase