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Capital One · 2 months ago

Senior Associate, Product Manager - Expense Management (Business Cards & Payments)

New York, NY

Full-time

Onsite

Entry, Mid Level

$109K/yr - $124K/yr

1+ years exp

Capital One is a leading financial services company, and they are seeking a Senior Associate, Product Manager to join their Expense Management team. In this role, you will translate customer pain points into prioritized technical requirements and drive improvements to enhance the expense management experience for business customers.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Translate customer pain points and competitor market learnings into prioritized technical requirements, driving key improvements to enhance the expense management experience

Own internal servicing strategy for the platform, acting as the key link between agents and the engineering team to ensure maximum operational efficiency

Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design

Breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

Demonstrate a growth mindset, effectively using hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

Work autonomously in an agile environment to conduct research and develop features that utilize new and evolving technology

Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers

Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy

Actively participate in horizontal forums, harnessing a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams

Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert

Qualification

Product ManagementAgile DevelopmentBusiness AnalysisData ScienceSoftware EngineeringCommunicationTeam CollaborationCustomer FocusProblem SolvingAdaptability

Required

Bachelor's degree or military experience

At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering