Sommer's Automotive - Subaru Buick GMC ยท 2 months ago
Business Development Representative - Automotive Sales BDC
Mequon, WI
Full-time
Hybrid
New Grad, Entry Level
$50K/yr - $65K/yrSommer's Automotive is seeking a passionate and driven Automotive Sales BDC Representative to join their team in Mequon. The role focuses on providing excellent customer service, responding to inquiries, generating new sales opportunities, and collaborating with the sales team to ensure customer satisfaction.
AutomotiveMechanical EngineeringRetail
Responsibilities
Respond to inbound customer inquiries through phone, email, and chat
Follow up with leads and generate new opportunities for the sales departments
Work closely with the sales team to ensure customer satisfaction
Maintain accurate and up-to-date records of customer interactions in the CRM system
Provide excellent customer service by resolving issues and concerns promptly and professionally
Assist with various marketing campaigns to drive new customer leads and business
Meet and exceed individual performance goals related to lead generation, customer satisfaction, and appointment scheduling
Qualification
Required
Passionate and driven attitude towards customer service
Ability to thrive in a fast-paced environment
Excellent communication skills for responding to customer inquiries through phone, email, and chat
Ability to follow up with leads and generate new opportunities for the sales departments
Collaboration skills to work closely with the sales team to ensure customer satisfaction
Attention to detail to maintain accurate and up-to-date records of customer interactions in the CRM system
Problem-solving skills to provide excellent customer service by resolving issues and concerns promptly and professionally
Willingness to assist with various marketing campaigns to drive new customer leads and business
Goal-oriented mindset to meet and exceed individual performance goals related to lead generation, customer satisfaction, and appointment scheduling
Availability to work an average of 40-45 hours per week, including alternating Saturdays
Benefits
Full Health Insurance package including Medical, Dental, and Vision
Employer paid for Short-term Disability and Basic Life Policies
Additional Voluntary Long-term Disability and Supplemental Life Available
401K Retirement Plan with an excellent employer match
Additional Retirement Plan Profit Sharing
Company
Sommer's Automotive - Subaru Buick GMC
Sommer's Automotive has served tens of thousands satisfied customers over our 70 year period.
Founded in 1943
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase