Crutchfield Corporation · 2 months ago
12-volt A/V Technician Manager
Harrisonburg Retail, Harrisonburg, VA, US
Full-time
Onsite
Mid, Senior Level
$55K/yr - $55K/yrCrutchfield Corporation is a national online retailer and family-owned business based in Virginia, known for its innovative company culture and commitment to employee success. The 12-volt A/V Technician Manager will oversee the installation operations of 12-volt products in customer vehicles, requiring technical expertise, leadership, and exceptional customer service.
Consumer ElectronicsConsumer GoodsElectronics
Responsibilities
Perform installation of a variety of 12-volt accessories, including A/V source units, factory replacement speakers, amplification, integration devices, safety and collision avoidance systems, and remote-start/security systems
Oversee the installation process of 12-volt products in customer vehicles, ensuring quality workmanship and adherence to safety standards
Manage and lead a team of skilled installation technicians. Provide training, guidance, and support to ensure the team's success
Implement and maintain quality control measures to ensure installations meet company standards and customer expectations
Interact with customers to understand their needs, provide product recommendations, and address any concerns related to installations
Work closely with the inventory team to ensure the availability of necessary installation materials and products
Identify opportunities for process improvement, cost reduction, and enhanced customer satisfaction. Implement best practices to drive operational excellence
Qualification
Required
Proven experience in managing installation teams, preferably in the automotive or 12-volt industry
In-depth knowledge of 12-volt systems and automotive electronics
Strong leadership and team management skills
Excellent communication and customer service abilities
Organized with a keen eye for detail
Problem-solving and decision-making skills
Ability to work in a fast-paced environment
A valid driver's license with acceptable driving record
Preferred
Advance fiberglass/woodworking fabrication is a plus
Benefits
Two health insurance plans to choose from
Dental and vision insurance plan options
Competitive wellness program
Tuition reimbursement
401K retirement plan
Relaxed dress code
Discounts on the fun stuff we sell
Short-term disability insurance
Long-term disability insurance options
Employer-paid life insurance
Voluntary life insurance options, including those for spouse and children
FSA and HSA options
Company
Crutchfield Corporation
Crutchfield is an award-winning North American electronics retailer, specializing in categories like mobile audio, speakers, TVs, headphones and more.
Founded in 1974
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Groseclose
Chief Fulfillment Officer
Chris Lilley
Chief Human Resource Officer
Recent News
Google Patent
2025-02-16
2025-02-16
2024-05-21
Company data provided by crunchbase