Western Alliance Bank · 2 days ago
Client Services Operations Manager, Juris Banking
San Diego, CA
Full-time
Onsite
Senior Level
$130K/yr - $161K/yr
7+ years expWestern Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation, and they are seeking a Client Services Operations Manager for their Juris Banking division. The role involves overseeing an operations team, ensuring smooth workflow and efficiency, managing client onboarding, and providing excellent customer service to support business profitability and deposit goals.
BankingFinanceFinancial Services
Responsibilities
Responsible for supporting the Senior Director in overseeing the operations teams to ensure proper support of daily banking operations and client onboarding
Manage a group with responsibilities to include general banking operations, escrow account servicing, exception processing, ICS and CDARS account servicing, quality control, account analysis, and IOLTA portfolio management
Oversee and support, as needed, the team in completing research and resolving adjustment items created by missing transactions, encoding errors, listing errors, misreads, etc
Oversee policy, procedures, and practices development, and work closely with 2nd and 3rd lines of defense partners to establish appropriate controls
Ensures the treasury management lifecycle is executed, from needs assessment to implementation and client training
Maintain strong understanding of all bank products and services provided to clients and maintain products and services owned by the business line
Collaborate with senior leadership to identify, document, implement and monitor KRIs and controls
Identify and lead adoption, usage, and reinforcement of change as change agent
Provide strong leadership and direction to enhance effectiveness of change. Ensure customers are provided with post-implementation and training support once on- boarding and software transitions are completed
Lead and develop a team; responsible for hiring, coaching, performance management, training and development
Qualification
Required
7+ years of related experience in Treasury Management Services, Branch Banking Operations or similar field
High school diploma required
Previous leadership experience required
Advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Expert speaking and writing communication skills
Occasional travel required
Preferred
Bachelor's degree in related field
Benefits
Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Company
Western Alliance Bank
Western Alliance Bank is a banking firm that offers commercial and business banking solutions.
Founded in 1994Phoenix, Arizona, USA
1001-5000 employees
H1B Sponsorship
Western Alliance Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (30)
2023 (49)
2022 (28)
2021 (13)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-11-19Post Ipo Debt· $400M
2005-06-30IPO
Leadership Team
Tim Boothe
Chief Operating Officer
Barbara Kennedy
Chief Human Resources Officer
Recent News
2025-12-12
Company data provided by crunchbase